Ram Rajagopalan

Jul 24, 2024 | techrseries.com | Ram Rajagopalan

The workplace is transforming, with Artificial Intelligence (AI) becoming integral to daily operations. Businesses that embrace AI are positioning themselves at the forefront of innovation, gaining a competitive edge in efficiency and employee satisfaction. AI is not just a tool for efficiency; it’s reshaping management practices and enhancing employee experiences, bringing with it implications and responsibilities.

Feb 15, 2024 | ringcentral.com | Ram Rajagopalan

As often as they wish they could see customers’ thoughts, sales representatives and customer support agents are not mind readers. And yet, every conversation is filled with valuable information that can help organizations better understand their customers, gaining unprecedented insights into consumer behavior, sentiment, and needs. It’s just a matter of deploying the right tools and technologies to harness the data that can be mined from conversations.