Rebecca Pifer

1 week ago | healthcaredive.com | Rebecca Pifer |Emily Olsen

Listen to the article 6 min A key trust fund underpinning Medicare's hospital benefit will go broke three years earlier than previously expected absent congressional action, threatening benefits for seniors, according to the Medicare trustees' annual report released Wednesday.

1 week ago | healthcaredive.com | Rebecca Pifer |Emily Olsen

Listen to the article 6 min A nascent form of health coverage that creates an alternative gateway for employers to offer Affordable Care Act coverage to their workers is seeing rising uptake, especially among midsize to large employers. Adoption of individual coverage health reimbursement arrangements, or ICHRA plans, rose 34% from 2024 to 2025 among employers with 50 or more full-time employees, according to a new report from trade association the HRA Council.

1 week ago | ciodive.com | Rebecca Pifer

Cigna unveiled a number of new digital tools on Thursday meant to improve customer experience with its health benefits portal, including a virtual assistant based on generative AI. The rollout — part of the insurer’s larger push to make it easier for members to access and afford the benefits they’re due — also includes a new tool to match patients to in-network providers.

1 week ago | customerexperiencedive.com | Rebecca Pifer

This audio is auto-generated. Please let us know if you have feedback. Cigna unveiled a number of new digital tools last week meant to improve customer experience with its health benefits portal, including a virtual assistant based on generative artificial intelligence. The rollout — part of the insurer’s larger push to make it easier for members to access and afford the benefits they’re due — also includes a new tool to match patients to in-network providers.

1 week ago | healthcaredive.com | Rebecca Pifer |Emily Olsen

Listen to the article 10 minHumana is the second largest Medicare Advantage insurer in the country. But during the company's annual investor day on Monday, Humana was the program's No. 1 defender. Over the course of the four-hour event, Humana laid out a vociferous defense of the privatized Medicare plans, which are popular among seniors but face rising calls for reform amid evidence major insurers are gaming the program to pad their bottom line. MA is misunderstood, Humana's executives said.