Richard Diegle

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Instructor: Ongoing tech training is crucial for shops

2 months ago | automotivereport.net | Allen Forkum |Richard Diegle

By Richard DiegleThe U.S. Bureau of Labor Statistics estimates that about 76,000 new automotive, diesel and collision repair technicians will be required each year for the next 10 years just to fill the void as the generation of Baby Boomer technicians leave the industry. Who will take their place? A new breed of technician whose skill set is focused more on computer-based systems and electrical diagnostics and less on mechanical repairs and adjustments.…CLICK HERE TO CONTINUE READING ON PAGE 1
Guest Blog: The difference between reflash and relearn

Feb 27, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

There is a bit of confusion in our industry with the two words: reflash and relearn. Personally, I think it is the industry's fault. As an industry, we use many words that mean the same thing. Also, we use words that seem the same but in actuality, they are not. For example, the word reflash can be referred to as a program, reprogram, flash, flash tune, tune, remapping, upload, download, pass-thru, new software, new firmware, and coding.
Guest Blog: The difference between reflash and relearn

Feb 27, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

There is a bit of confusion in our industry with the two words: reflash and relearn. Personally, I think it is the industry's fault. As an industry, we use many words that mean the same thing. Also, we use words that seem the same but in actuality, they are not. For example, the word reflash can be referred to as a program, reprogram, flash, flash tune, tune, remapping, upload, download, pass-thru, new software, new firmware, and coding.
Case Study: Silverado front passenger window inoperative

Feb 19, 2024 | vehicleservicepros.com | Richard Diegle |Paul Dean

Vehicle: 2015 Chevy Silverado 1500, 4WD, V8-5.3L, automatic transmission/transaxleProblem: The owner brought his Silverado to the shop because the passenger window motor stopped working. He said that the window had stuck about halfway, but then went back up after closing and opening the door a few times. Case details: The tech connected a scan tool and pulled the following diagnostic trouble codes (DTCs).
Case Study: Fiat 500 rear hatch issue

Feb 5, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

Photo 49957687 Sebastian423 | Dreamstime.comVehicle: 2013 Fiat 500, L4-1.4L, manual transmission/transaxleProblem: The Fiat’s rear hatch would not open when using the switch on the outside handle. Case details: The technician checked the fuses. They were good. Having little Fiat experience, he decided to save some time and call ALLDATA Tech-Assist for some diagnostic advice. The Tech-Assist consultant asked the technician to first check for any diagnostic trouble codes (DTCs).
Case Study: Fiat 500 rear hatch issue

Feb 5, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

Photo 49957687 Sebastian423 | Dreamstime.comVehicle: 2013 Fiat 500, L4-1.4L, manual transmission/transaxleProblem: The Fiat’s rear hatch would not open when using the switch on the outside handle. Case details: The technician checked the fuses. They were good. Having little Fiat experience, he decided to save some time and call ALLDATA Tech-Assist for some diagnostic advice. The Tech-Assist consultant asked the technician to first check for any diagnostic trouble codes (DTCs).
Guest Blog: Secure vehicle gateways and security link

Jan 25, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

Some people like horror movies. I grew up with Frankenstein, the Werewolf, Dracula, and other vintage “monster movies.” I did not like them at all. Later in life “slasher movies” became even more popular. They were hacking people up with just about everything imaginable, which sold movie tickets, but just not to me. The word “hacking” has been used to describe “cutting in a rough and violent way” since around 1200 B.C. However, its root, hack, has greatly expanded in the technology era.
Guest Blog: Secure vehicle gateways and security link

Jan 25, 2024 | vehicleservicepros.com | Keith Wray |Richard Diegle

Some people like horror movies. I grew up with Frankenstein, the Werewolf, Dracula, and other vintage “monster movies.” I did not like them at all. Later in life “slasher movies” became even more popular. They were hacking people up with just about everything imaginable, which sold movie tickets, but just not to me. The word “hacking” has been used to describe “cutting in a rough and violent way” since around 1200 B.C. However, its root, hack, has greatly expanded in the technology era.
Case Study: Airbag module causes Chevy Avalanche no start

Jan 23, 2024 | vehicleservicepros.com | Richard Diegle

Photo 21010424 Xi Zhang | Dreamstime.comVehicle: 2008 Chevy Avalanche 1500, 4WD, V8-5.3L, Automatic transmission/transaxleProblem: The Avalanche was towed in for a No crank / No start condition.
Guest Blog: Diagnostic pre- and post-scan reports are solid gold for profitability

Dec 5, 2023 | vehicleservicepros.com | Keith Wray |Jordan Krebs |Richard Diegle

To understand where we are, we must always understand where we have been. The first computer-controlled system on a vehicle had to perform only one function, to control the electronic fuel injection. This was back in the day when the 1968 Volkswagen Type 3 Fastback had a transistorized electronic module manufactured by Bosch and was the world’s first mass produced car to have electronic fuel injection. In the mid-70s, citizen band radios (CBs) were cool.