-
Nov 8, 2024 | 
the-future-of-commerce.com | Ritu Bhargava
0 shares Listen to article Despite the vast amount of change in the ways we buy and sell, what customers want when they purchase from remains the same: a great customer experience (this applies to both B2B and B2C). If your brand can only offer what amounts to a subpar experience, your customers are likely to go elsewhere — and not quietly. They’ll also warn family, friends, and social media followers not to buy from you.
-
Sep 24, 2024 | 
news.sap.com | Ritu Bhargava |Stefanie Glenk
When it comes to customer experience (CX), brands must invest in an end-to-end, industry-specific platform that is informed by data. These deep connections enable business AI to come to life and ensure the agility and flexibility to innovate based on consumer demand and market needs. That is why SAP is always developing new partnerships and integrations to continue providing value to CX customers.
-
Sep 24, 2024 | 
news.sap.com | Ritu Bhargava |Stefanie Glenk
The sales journey is never over, and organizations focused on customer success understand this need to constantly deliver on customer expectations while highlighting new innovative opportunities to drive growth. This is a key element of our strategy for SAP Sales Cloud, which is why SAP is partnering with Gainsight.
-
Jul 29, 2024 | 
news.sap.com | Jacqueline Prause |Ritu Bhargava |Riad Hijal
Fratelli Branca Distillerie is the maker of Fernet-Branca, a uniquely flavorful bitter liquor with a legendary backstory that galvanizes its revered status as Argentina’s unofficial drink. Whether served neat or con coca (with soda), Argentinians simply can’t get enough of this iconic liquor and consume the most of all Fernet-Branca produced globally.
-
Jun 24, 2024 | 
news.sap.com | Riad Hijal |Ritu Bhargava
The SAP Commerce Cloud solution has been a resounding commercial success since its launch in 2018. Today it enables thousands of global companies across over 25 industries and more than 65 countries to process hundreds of billions of euros of GMV securely and reliably. During the holiday season alone, we helped companies process up to US$110M in gross merchandising value per minute with 100% uptime.
-
Jun 21, 2024 | 
news.sap.com | Scott Russell |Ritu Bhargava |Thomas Saueressig
Last week in Barcelona, during SAP Sapphire in 2024, I had the honor of inviting several SAP customers on stage to share their stories of business transformations. One of them was Rob Coombe, CIO of Royal Eswatini Sugar (RES). He spoke about his company’s journey in the public cloud and how it has enabled them to adopt a company-wide digital mindset, save 14% to 18% on their costs, and attract new graduates to work in their remote operations, among other benefits.
-
Jun 10, 2024 | 
news.sap.com | Jacqueline Prause |Arpan Shah |Scott Russell |Ritu Bhargava
SAP is delivering AI capabilities that transform everyday tasks in HR – saving time, improving outputs, and helping organizations lead with an employee-first mindset to make every employee a success story. That was the message at this year’s SAP Sapphire Orlando conference, where the spotlight was on the SAP SuccessFactors HCM suite, now supercharged with more than 25 additional AI-enabled capabilities to help organizations improve employee experience and drive organization agility at scale.
-
May 14, 2024 | 
news.sap.com | Stefanie Glenk |Ritu Bhargava |Matt Laukaitis
Over recent years, retailers have experienced a notable shift in consumer behavior towards more sustainable products and conscious consumption. Consumers have driven this shift with their increased awareness of environmental issues, ethical concerns, and desire to support products which are eco-friendly, ethically sourced, and produced under fair labor conditions.
-
Jan 15, 2024 | 
news.sap.com | Thomas Saueressig |Julia White |Ritu Bhargava
Artificial intelligence (AI) is here, whether we like it or not. In my opinion, the rapid rise of generative AI can be attributed to three factors:Firstly, technological progress, as improved AI architectures and available data have enabled models to perform impressively. Secondly, an economic effect as successful platforms of the past, such as the Internet and the cloud, experienced breakthroughs when marginal costs approached zero. That was the birth of platform innovation.
-
Jan 11, 2024 | 
news.sap.com | Ritu Bhargava |Jacqueline Prause |Thomas Saueressig
WALLDORF — SAP SE (NYSE: SAP) today announced new AI-driven capabilities to help retailers optimize business processes and drive profitability and customer loyalty. These innovative capabilities, from planning to personalization, will provide retailers with holistic customer insights and data analysis to adapt and thrive amid rapid market changes.
