Articles

  • 6 days ago | robertglazer.substack.com | Robert Glazer

    Recently, I received two emails from readers who were frustrated about the process of unsubscribing from the premium tier of Friday Forward. The messages had a similar tone: disappointed, and not so subtly implying that I had stuck readers with an unexpected autorenewal and an intentionally difficult unsubscribing process. I recognize few things are more annoying than subscription headaches, but these narratives did not reflect reality.

  • 1 week ago | robertglazer.substack.com | Robert Glazer

    For over a decade, I’ve been part of several forums—groups of entrepreneurs or business leaders who meet monthly to discuss personal and professional challenges in a trusting, confidential setting. At its best, a forum serves as a personal board of directors that provides honest feedback and helps members navigate critical decisions.

  • 2 weeks ago | robertglazer.substack.com | Robert Glazer

    A few months ago, I played in a pickleball tournament at a business conference. I’m a decent player and can hold my own, but in this setting, I was frequently the weakest of the four players on the court. Despite that, I played some of my best pickleball. The pace was faster. The shots were sharper. I had to adjust quickly, stay focused, and play at a higher level, rather than relying on my usual strategies. I didn’t dominate, but I didn’t embarrass myself either, and I left a better player.

  • 3 weeks ago | robertglazer.substack.com | Robert Glazer

    Like a lot of business leaders, I used to make a staple out of breakfast meetings. I often held court at the Panera in Needham—in fact people who saw me there often would joke that I was the mayor of Panera. Breakfast meetings are popular because they enable you to make valuable connections without cutting into the workday. So I did a lot of them, in part because I was a big fan of Keith Ferrazzi’s book Never Eat Alone and in the networking phase of my career. I was also in good company.

  • 3 weeks ago | robertglazer.substack.com | Robert Glazer

    Last week, I received an email that stopped me in my tracks. It came from someone I’d met briefly years ago. He was a college student helping organize an entrepreneurship event at Babson College where I was speaking. Interestingly, his note to me had nothing to do with what I said on stage that day. Instead, what he remembered most was how I arrived.

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Robert Glazer
Robert Glazer @robert_glazer
22 Apr 25

ROI vs. ROR Both are returns, but differ in their framing. Sara Hardwick, relationship strategist and marketer, and I explore the dividends of the return on relationship approach to business and more on this episode of The Elevate Podcast. Increase your returns from this

Robert Glazer
Robert Glazer @robert_glazer
20 Apr 25

I’ve noticed I often say “sorry,” “please,” and “thank you” to ChatGPT. I know I don’t need to. It’s just software. But I’ve also found myself thinking that if we get too comfortable speaking to machines with contempt or impatience, it might start to affect how we treat actual

Robert Glazer
Robert Glazer @robert_glazer
17 Apr 25

“Get Off Your Phone” A common phrase of a parent, but we don’t realise how Ironic that phrase can be. Greg McKeown, bestselling author and public speaker, and I dive into how a parent's technology use can actually impact a child and more in this episode of The Elevate Podcast. https://t.co/nSnrvQ7n3T