Roland Inacay

Nov 15, 2024 | investmentexecutive.com | Roland Inacay

Advisors want fair compensation plus the ability to avoid conflicts of interest when meeting clients’ needs By: Roland Inacay Source : Investment Executive November 15, 2024 09:33 Roland Inacay For advisors across the financial advice industry, having the freedom to choose quality investments for clients is paramount, according to Investment Executive’s 2024 Advisors’ Report Card. This sentiment is consistent with results tabulated a year ago and with research conducted five years ago. The...

Nov 15, 2024 | investmentexecutive.com | Katie Keir |Roland Inacay

Katie KeirRoland Inacay For the Advisors’ Report Card — Investment Executive’s annual summary research report that assesses advisor satisfaction in Canada — advisors and/or planners across the country are interviewed for each of the Brokerage Report Card, Dealers’ Report Card and Report Card on Banks (see the full methodology).

Nov 15, 2024 | investmentexecutive.com | Katie Keir |Roland Inacay

Katie KeirRoland Inacay In each of its 2024 Report Cards, Investment Executive asked financial advisors or planners how likely they would be to recommend the firms or banks for which they worked to other professionals, on a scale of zero to 10 (with 10 being most likely). Those recommendation ratings were used to determine firms’ Net Promoter Score® (NPS®) results in each of the Brokerage, Dealer and Bank Report Cards.

Oct 15, 2024 | investmentexecutive.com | Roland Inacay

The main reason for that unawareness was branch advisors don’t own their books or clients, meaning the onus falls to their institutions to ensure client service remains consistent even when an advisor departs.  “I can’t sell my book … because basically I’m an employee. It would be [me] giving notice, and they’d hire someone else to take my book,” said an advisor with Bank of Montreal (BMO) in Ontario.

Sep 13, 2024 | investmentexecutive.com | Roland Inacay

“The tools Manulife has given us work, whether I’m on my desktop or my laptop,” said an advisor with the dealer in British Columbia. “The new system [tied to Fidelity Clearing Canada (FCC)] is 100% web-based.”Performance averages for both the “general technology training & internal IT support” and “support for remote system access & transactions” categories in the Report Card rose over the past year (to 7.8 from 7.4, and to 9.0 from 8.6, respectively).