Rupert Jones

London

Deputy Editor at The Guardian

I'm a personal finance correspondent for the Guardian, and an obsessive gig, cinema and theatre goer

Articles

UK banks urged to beef up anti-fraud systems for international payments

6 days ago | msn.com | Rupert Jones

Microsoft Cares About Your PrivacyMicrosoft and our third-party vendors use cookies to store and access information such as unique IDs to deliver, maintain and improve our services and ads. If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select ‘I Accept’ to consent to these uses or click on ‘Manage preferences’ to review your options and exercise your right to object to Legitimate Interest where used.
UK banks urged to beef up anti-fraud systems for international payments

6 days ago | theguardian.com | Rupert Jones

UK banks and payment firms have been urged to strengthen their anti-fraud systems for international payments after a rise in scammers tricking people into sending money abroad. After years of horror stories about people losing huge sums through bank transfer scams, rules came into force last October requiring UK banks and other payment firms to refund those who have been manipulated into sending money to criminals.
Vet complaint process in UK often ‘stacked against pet owners’

1 week ago | msn.com | Rupert Jones

Microsoft Cares About Your PrivacyMicrosoft and our third-party vendors use cookies to store and access information such as unique IDs to deliver, maintain and improve our services and ads. If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select ‘I Accept’ to consent to these uses or click on ‘Manage preferences’ to review your options and exercise your right to object to Legitimate Interest where used.
Vet complaint process in UK often ‘stacked against pet owners’

1 week ago | theguardian.com | Rupert Jones

Britain’s pet owners often face an uphill struggle when they are unhappy with their vet because the industry’s complaints system is not fit for purpose, according to a leading consumer body. The findings from Which? that the complaints process “is often stacked against pet owners” come as the UK competition watchdog is investigating the veterinary sector amid concerns that above-inflation price hikes and other issues mean consumers are not getting a fair deal.
‘Remote purchase’ fraud in UK surges as customers tricked into disclosing passcodes

1 week ago | msn.com | Rupert Jones

Microsoft Cares About Your PrivacyMicrosoft and our third-party vendors use cookies to store and access information such as unique IDs to deliver, maintain and improve our services and ads. If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select ‘I Accept’ to consent to these uses or click on ‘Manage preferences’ to review your options and exercise your right to object to Legitimate Interest where used.
‘Remote purchase’ fraud in UK surges as customers tricked into disclosing passcodes

1 week ago | theguardian.com | Rupert Jones

Banks are reporting a surge in a type of fraud where customers are tricked into disclosing online login passcodes they are sent, which has helped to fuel a 22% jump in crimes where scammers go shopping using people’s stolen details. The banking body UK Finance revealed that “remote purchase” fraud hit its highest-ever level in 2024, with almost 2.6m cases logged, which works out at more than 7,000 incidents a day, or almost five a minute.
‘Think big’: ex-pensions minister calls for UK contributions minimum to go up

1 week ago | theguardian.com | Rupert Jones

A former minister says the UK government needs to “think big” about retirement saving amid growing calls for minimum pension contributions to be increased. Under the auto-enrolment regime, an employee and their employer must pay into a pension and the government has set mandatory minimum contribution levels. But experts argue that for most people, the current figures are not enough to fund a decent retirement income.
what Nest does with 13m UK savers’ pension cash

1 week ago | msn.com | Rupert Jones

Microsoft Cares About Your PrivacyMicrosoft and our third-party vendors use cookies to store and access information such as unique IDs to deliver, maintain and improve our services and ads. If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select ‘I Accept’ to consent to these uses or click on ‘Manage preferences’ to review your options and exercise your right to object to Legitimate Interest where used.
From Tesla to forests: what Nest does with 13m UK savers’ pension cash

1 week ago | theguardian.com | Rupert Jones

More than 13 million people in the UK belong to it, and it looks after £50bn of their cash – but you may have never heard ofit. The National Employment Savings Trust (Nest) has grown to be the largest workplace pension scheme by member numbers, with more than a third of UK employees enrolled in it . It’s 20 years ago this year since a government commission recommended creating “a low-cost, national funded pension savings scheme” into which individuals would be “automatically enrolled”.
UK-wide parking app to be rolled out by industry bodies after pilot scheme

2 weeks ago | theguardian.com | Rupert Jones

For motorists fed up with having to wrestle with a phone full of apps to pay for parking their car, relief could finally be in sight with a unified app. Lengthy delays have dogged a government-funded initiative, the National Parking Platform (NPP), designed to let people use one app to pay for all their parking instead of having to sign up to a plethora of services.