Sam Comber

May 29, 2024 | lexology.com | James Craig |Nina Blomfield |Sam Comber |Sarah Lee |Henry King |Claudia Paterson | +1 more

The New Zealand Commerce Commission (NZCC) recently succeeded in legal proceedings against pyramid scheme promotor Shelly Cullen and global company Viagogo AG (Viagogo) for breaches of the Fair Trading Act 1986 (FTA). In this article we discuss the main findings of the two cases and why they are important reminders both to consumers to be wary when investing; and to businesses about their obligations under the FTA.

May 10, 2024 | lexology.com | Nina Blomfield |Sally Mckechnie |James Craig |Nick Chapman |Sam Comber |Amarind Eng

The Australian Competition and Consumer Commission (ACCC) and Qantas have recently reached an agreement over Qantas' marketing for thousands of ‘ghost tickets’ for flights it had already decided to cancel. They will now ask the Federal Court to impose a penalty of A$100 million on Qantas for breaching the Australian Consumer Law. The case is an important reminder about the possible risks associated with misleading advertising.

Dec 11, 2023 | lexology.com | Ben Upton |James Caird |Jonathan Nicolle |Nina Blomfield |Sam Comber

In the latest penalty obtained by the Financial Markets Authority (FMA) - Te Mana Tātai Hokohoko, Medical Assurance Society New Zealand Limited (MAS) must pay $2.1 million for failing to correctly apply policy discounts, inflation adjustments, and benefit payments to some of its entitled customers between 2014 and 2019. Key takeawaysFinancial institutions should have robust systems and processes to prevent overcharging and to calculate customer entitlements.