Sandhya Michu

Delhi, New Delhi

Correspondent at CRN (India)

Correspondent at Express Computer

Journalists News

Articles

Amazon's Vulcan Raises Bar for Warehouse Automation

2 weeks ago | cio.inc | Sandhya Michu

Vulcan by Amazon Uses Touch to set a New Standard for Intelligent Supply Chain Warehouse automation has been one-dimensional for years, comprising machines that can see, but can't feel. These vision-only systems have been useful for transporting pallets, scanning barcodes or sorting boxes, but their interaction with products has been limited and mechanical.
Why Indian Banks Need a Sovereign Cloud Strategy

3 weeks ago | cio.inc | Sandhya Michu

Cloud Computing , Technology Rising Compliance Costs Make Sovereign Cloud a Smart, Secure Bet for Banks India's financial sector is no stranger to regulation. Banks face an increasingly complex and growing web of compliance obligations.
How CIOs Can Boost AI Returns With Smart Partnerships

1 month ago | cio.inc | Sandhya Michu

Artificial Intelligence & Machine Learning Lenovo's Fan Ho Unpacks the CIO Playbook 2025, a Blueprint for CIOs to Boost ROI A 3.6-fold return on investment on artificial intelligence? It is within reach for Asia-Pacific companies that get it right. But going solo to achieve it is not the right approach.
Why CIOs Must Champion AI in Healthcare

1 month ago | cio.inc | Sandhya Michu

Ruby Hall Clinic's Group CIO Viloo Williams on Demystifying AI for Teams Successful artificial intelligence implementation in healthcare requires more than deploying advanced technology - it demands clear use cases, team education and trust-building. CIOs must champion AI to bridge the gap between technology, clinical outcomes and business goals.
The Role of AI in Global Governance

1 month ago | cio.inc | Sandhya Michu

Standards, Frameworks, Governance Summit Participants Examine How AI Balances Inclusion With Governance Challenges As India prepares to host the 2026 AI Summit, the 9th Global Technology Summit underscored inclusive, international AI governance. The panel "The Promise of Artificial Intelligence: AI for Development, Governance and Innovation" explored AI's potential to foster inclusion while addressing complex global governance challenges.
AI Agents Are Coming to Work: Are Organizations Equipped?

1 month ago | cio.inc | Sandhya Michu

Artificial Intelligence & Machine Learning Operational Efficiency and Talent Gaps Drive Organizations Toward AI Agents The future of work isn't just digital, it's autonomous, powered by agentic artificial intelligence capable of reasoning, learning and acting independently. No longer confined to repetitive tasks, these AI agents are tackling complex and knowledge-intensive challenges. From fintech to automotive, organizations are betting big on agentic AI to streamline operations.
Apraava Energy's Platform Play: Redefining Utility Tech

1 month ago | cio.inc | Sandhya Michu

Video Badra of Apraava on Building Unified Digital Strategy for Agility and Green Growth India's Apraava Energy, with a 3,000-megawatt portfolio spanning solar - 900+ megawatts, wind - 1,300+ megawatts, hydro, thermal and transmission, is fast becoming a model for platform-led transformation in the utilities sector. In a major technology overhaul, Apraava migrated from SAP to Oracle Cloud in 2021, laying the foundation for a platform-centric transformation.
From Pizza to AI: How JFL Is Baking Tech Into Every Bite

2 months ago | cio.inc | Sandhya Michu

Artificial Intelligence & Machine Learning JFL's Tech Leaders on Building a Tech-First Restaurant Experience Jubilant FoodWorks - JFL - the master franchisee for Domino's, Popeyes and Dunkin', has invested in its digital transformation, embracing a platform-first strategy to drive restaurant operations, consumer apps, aggregator integrations, in-store experiences, kitchen operations and delivery management systems.
Can AI Fix Digital Banking Service Woes?

2 months ago | cio.inc | Sandhya Michu

RBI Pushes AI Solutions to Improve Grievance Management Digital banking has redefined accessibility and efficiency, but its widespread adoption has led to an unprecedented rise in customer grievances. In 2023 and 2024, 95 scheduled commercial banks received more than 10 million complaints, according to the annual conference of the RBI Ombudsman. When factoring in grievances across all RBI-regulated entities, the numbers climb even higher.
Cloud, AI and Analytics: Allcargo Gati's Digital Leap

2 months ago | cio.inc | Sandhya Michu

Allcargo Gati Deputy CIO on Enhancing System Uptime and Scaling the Tech Stack India's logistics market to reach around $160 billion by FY28, driving a rapid digital transformation in the sector. As one of India's leading express distribution and supply chain management providers, Allcargo Gati recognized the need to modernize its IT infrastructure. Its on-premises enterprise resource planning, or ERP, system had reached its limits, causing operational bottlenecks and system outages.