Sandhya Michu

2 weeks ago | cio.inc | Sandhya Michu

Video Badra of Apraava on Building Unified Digital Strategy for Agility and Green Growth India's Apraava Energy, with a 3,000-megawatt portfolio spanning solar - 900+ megawatts, wind - 1,300+ megawatts, hydro, thermal and transmission, is fast becoming a model for platform-led transformation in the utilities sector. In a major technology overhaul, Apraava migrated from SAP to Oracle Cloud in 2021, laying the foundation for a platform-centric transformation.

3 weeks ago | cio.inc | Sandhya Michu

Artificial Intelligence & Machine Learning JFL's Tech Leaders on Building a Tech-First Restaurant Experience Jubilant FoodWorks - JFL - the master franchisee for Domino's, Popeyes and Dunkin', has invested in its digital transformation, embracing a platform-first strategy to drive restaurant operations, consumer apps, aggregator integrations, in-store experiences, kitchen operations and delivery management systems.

4 weeks ago | cio.inc | Sandhya Michu

RBI Pushes AI Solutions to Improve Grievance Management Digital banking has redefined accessibility and efficiency, but its widespread adoption has led to an unprecedented rise in customer grievances. In 2023 and 2024, 95 scheduled commercial banks received more than 10 million complaints, according to the annual conference of the RBI Ombudsman. When factoring in grievances across all RBI-regulated entities, the numbers climb even higher.

1 month ago | cio.inc | Sandhya Michu

Allcargo Gati Deputy CIO on Enhancing System Uptime and Scaling the Tech Stack India's logistics market to reach around $160 billion by FY28, driving a rapid digital transformation in the sector. As one of India's leading express distribution and supply chain management providers, Allcargo Gati recognized the need to modernize its IT infrastructure. Its on-premises enterprise resource planning, or ERP, system had reached its limits, causing operational bottlenecks and system outages.

1 month ago | bankinfosecurity.asia | Sandhya Michu

Allcargo Gati's CIO on Enhancing System Uptime and Scaling the Tech Stack India's logistics market to reach around $160 billion by FY28, driving a rapid digital transformation in the sector. As one of India's leading express distribution and supply chain management providers, Allcargo Gati recognized the need to modernize its IT infrastructure. Its on-premises enterprise resource planning, or ERP, system had reached its limits, causing operational bottlenecks and system outages.