Sandra Scott

Dec 10, 2024 | stoppress.co.nz | Sandra Scott

Communicating complex policy changes can be a significant challenge, especially when they impact everyday people. When the New Zealand Government introduced road user charges (RUCs) for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs), it wasn’t just about implementing a new tax — it was about ensuring the public understood why this change was necessary and how it affected them.