Scott Clark
Technical Writer at Freelance
Full time SEO/PPC Pro - Silicon Valley Transplant - Dad/Husband - Hiking and Mountain Biking Nut - Coder in Past Life.
Articles
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4 days ago |
cmswire.com | Scott Clark
The new CMO is part technologist, part strategist, part growth engine—and all business. The CMO’s role is transforming. Modern CMOs are expected to drive growth, align with cross-functional teams, and prove marketing’s impact on revenue. Data and tech are core to success. Marketing leaders must be fluent in performance metrics, martech platforms, and AI-powered decision-making. Brand and performance must coexist.
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4 days ago |
vktr.com | Scott Clark
Reddit sues Anthropic, claiming the AI firm scraped millions of posts to train Claude without permission. The outcome could set precedent for AI content use. Reddit has filed a lawsuit against Anthropic alleging that the AI startup unlawfully scraped and used Reddit content to train its Claude chatbot models without permission or compensation.
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1 week ago |
cmswire.com | Scott Clark
The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving performance gains. QA is mission-critical. Contact center quality assurance ensures every customer interaction meets accuracy, empathy, and efficiency standards. Technology is transforming evaluation. AI and analytics are scaling contact center quality management, automating scoring, and revealing coaching opportunities. Coaching beats compliance.
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2 weeks ago |
vktr.com | Scott Clark
A candid talk with Microsoft’s Jaime Teevan and NYU's Scott Galloway on layoffs, brain-rust fears and the new high-value skills for an AI-powered workplace. Microsoft’s Chief Scientist, Jaime Teevan, joined NYU Professor and entrepreneur Scott Galloway on June 12, 2025, for a discussion on the the AI and the future of work. Moderated by Section CEO Greg Shove, the conversation explored a question that’s weighing on minds everywhere: What will AI really mean for our jobs — and for us?
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2 weeks ago |
vktr.com | Scott Clark
From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. The Gist AI leaders raise the bar. Anthropic, Intercom, Ada and Forethought are pushing AI beyond scripted chatbots into agentic, multimodal customer experiences. Smarter support, faster service. From predictive copilots to GPT-4 chatbots, AI is resolving inquiries, boosting productivity and delivering personalized interactions at scale. Success depends on integration.
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Ok, I see what the fuss is about. Claude 4 absolutely clobbers Open AI and Gemini in writing SOPs and other corporate docs. Clobbers.
Hope is alive in America! Just look at what $ people think they will get for utter Junk on Facebook Marketplace.
Pool party this Summer for your 1-4 year old? - get with the other parents to hire a certified lifeguard. The Red Cross, local YMCA, pools, swim teams and online resources for this. A TINY price to pay. #parenting https://t.co/FggV1RsAbc