Shelley Singh

New Delhi

Tech Features Writer at The Times of India

Biz & tech features writer. Winner of Times Group Chairman’s award, Columbia University (CJEA), British Chevening Scholarship, Shriram & other journalism awards

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Articles

Inside Idemia’s Noida nerve centre

1 week ago | timesofindia.indiatimes.com | Shelley Singh

Inside Idemia’s Noida nerve centre Typical global capability centres (GCCs) focus on delivering services to support global operations. Here’s one with a difference. French identity and security solutions provider Idemia’s India operations not only support services, but also manufactures payment and connectivity products including payment cards, subscriber identity module (SIM) cards for smartphones, and chips that go into security and payment devices globally.
Inside Idemia’s Noida nerve centre

1 week ago | timesofindia.indiatimes.com | Shelley Singh

Typical global capability centres (GCCs) focus on delivering services to support global operations. Here’s one with a difference. French identity and security solutions provider Idemia’s India operations not only support services, but also manufactures payment and connectivity products including payment cards, subscriber identity module (SIM) cards for smartphones, and chips that go into security and payment devices globally.
Mint Primer: Can govt aid EVs amid rare earth magnet crunch?

2 weeks ago | livemint.com | Shelley Singh

What’s the rare earth magnet issue? Rare earth magnets are powerful magnets made from alloys of 17 different rare earth elements, primarily neodymium or samarium. They are used in applications like automotive manufacturing, phones, missiles and electronics. Over the last three decades, China has developed expertise in this and today makes 90% of the world’s rare earth magnets.
Mint Primer: Why India’s small car is vanishing, and how to save it

3 weeks ago | livemint.com | Shelley Singh

Also read: Stuck in first gear: Take a close look at what ails car sales in India What does entry-level car sales data show? According to the Society of Indian Automobile Manufacturers (Siam), domestic sales in the mini segment (cars up to 3.6-metres in length) fell from 460,772 in FY19 to 152,262 in FY24 and 133,397 in FY25, a staggering 71% drop in the last six years.
What’s tech-ing in Delhi-NCR! powering global financial services

3 weeks ago | timesofindia.indiatimes.com | Shelley Singh

NewsCity Newsdelhi NewsWhat’s tech-ing in Delhi-NCR! powering global financial servicesTrendingDelhi-NCR has emerged as a prominent hub for global financial services GCCs, attracting major players like American Express, Bank of America, Fidelity International, and Barclays. The region's appeal lies in its talent pool, cost efficiency, and connectivity, supporting diverse functions from loan processing to AI-led research.
India's semiconductor ecosystem takes shape with $21 billion pipeline

3 weeks ago | business-standard.com | Shelley Singh

In the semiconductor industry, assembly, testing, marking, and packaging (ATMP) and outsourced semiconductor assembly and test (OSAT) are the final, critical phases before chips are shipped to diverse users - smartphones, laptops, automotive, consumer electronics, and other product manufacturers. These processes contribute 12-15 per cent of a chip's total value. In India's budding semiconductor landscape, this is where the action is.
India's BPO Industry Gets AI Makeover

1 month ago | rediff.com | Shelley Singh

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI. The $54 billion business process outsourcing (BPO) industry -- long known for its human capital advantage and operational scale -- is undergoing a transformation more profound than any seen since its start almost three decades ago. This time, the disruption is not being driven by headcount, but by algorithms.
Delhi NCR delivers the chips

1 month ago | timesofindia.indiatimes.com | Shelley Singh

It's been a roller coaster ride of more than two decades in journalism across two magazines and three newspapers. I have been at The Economic Times for more than a decade and in June 2021 I joined ET Prime. I have written features across topics including technology, digital disruption, social media, telecom, startups, e-commerce, strategy, management and private equity. I have also moderated various panel discussions on business and technology matters.
S&P’s intelligence engine operates from Delhi NCR

1 month ago | timesofindia.indiatimes.com | Shelley Singh

TrendingS&P Global relies on its Delhi NCR operations for key technology functions, serving global clients across various sectors. With over 5,500 employees in Gurugram and Noida, India manages over 300 products. The company is expanding with a third Gurugram office. AI is central to S&P Global's transformation, with its proprietary AI assistant, Spark Assist, boosting engineering productivity. Delhi NCR is at the heart of S&P Global, the $14-billion data, research and analytics firm.
Delhi NCR drives climate tech startup boom amidst crisis

2 months ago | timesofindia.indiatimes.com | Shelley Singh

Delhi NCR is a region gasping under the weight of pollution, heatwaves, and environmental degradation. Amid this challenge, a new wave of climate tech startups is taking root in the region, seeking to offer homegrown solutions to complex environmental problems. Varaha, founded in Delhi NCR in 2022, is among them. Early this year, Google partnered with Varaha to purchase 100,000 tonnes of carbon dioxide removal credits from Varaha by 2030 through its biochar projects.