Shelly Kramer's profile photo

Shelly Kramer

Missouri

Founder + Principal Analyst at Kramer & Co.

ARInsights' ARchitect Analyst Power 100 tech analyst | principal analyst @KramerandCo. Research #AI #Security #ESG #Collaboration #CX #DX #Cloud

Articles

  • 3 weeks ago | kramerand.co | Shelly Kramer

    I recently had the pleasure of sitting down with Justin Borgman, CEO and co-founder of Starburst, for an episode of the Age of AI podcast, for what turned out to be one of the most enlightening conversations I’ve had about the intersection of data and AI. Justin’s insights into why most enterprises are stumbling with their AI initiatives hit right at the heart of what I’m seeing across the industry, and, as expected, it was a great conversation.

  • 3 weeks ago | kramerand.co | Shelly Kramer

    In today’s fast-paced business landscape, the rush to unlock the potential of generative AI is palpable. However, amidst the excitement, the elephant in the room that can’t be ignored is the need to address the security concerns around all things gen AI. On that front, I found it interesting to read Securing generative AI: What matters now, a report developed by the IBM Insitute for Business Value, which found a stark contrast in the attitudes of C-suite executives.

  • 3 weeks ago | kramerand.co | Shelly Kramer

    Insights on building cybersecurity into critical infrastructure projects from the ground upI recently had the pleasure of hosting Keon McEwen, head of solutions development for industrial cybersecurity at Black & Veatch, on the Security Square podcast. This cybersecurity-focused series features analyst insights, expert guests, and the latest news and happenings across the security sector.

  • 1 month ago | kramerand.co | Shelly Kramer

    In a move that underscores the escalating need for secure, scalable communications in mission-critical environments, Mitel has announced that its OpenScape Voice solution has achieved Joint Interoperability Test Command (JITC) certification. This milestone ensures placement on the U.S. Department of Defense Information Network Approved Products List (DODIN APL), a distinction reserved for technology that meets the highest interoperability and cybersecurity standards.

  • 1 month ago | kramerand.co | Shelly Kramer

    As I wandered through the packed halls of the Moscone Center during the RSA Conference 2025 earlier this month, one thing became abundantly clear: IBM is no longer the sleeping giant of security. With bold innovations in AI security, identity management, and threat intelligence, Big Blue has awakened — and it’s making waves that are impossible to ignore. The New Face of IBM SecurityIBM’s presence at RSAC 2025 felt different this year.

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Shelly Kramer
Shelly Kramer @ShellyKramer
13 Jun 25

Join me for a conversation with @LogicMonitor's Brooke Cunningham for a discussion centered on how embracing a #customer centric approach drives business (and customer) success. #CX #observability https://t.co/o62GzPH4U1

Shelly Kramer
Shelly Kramer @ShellyKramer
12 Jun 25

Why CIOs must lead the #CX revolution feat @observeAI CEO Swapnil Jain. With every dept fighting for AI budget/resources, where do CIOs start? The answer might surprise: cust service/contact centers offer the highest ROI/shortest timeframe. Let’s see why. https://t.co/3iBOEDJMAx

Shelly Kramer
Shelly Kramer @ShellyKramer
10 Jun 25

But our for profit prison system here in the US wouldn’t like this solution…

Ronald van Loon
Ronald van Loon @Ronald_vanLoon

The Prison of the future- Cognify by @InterestingSTEM #Innovation #Technology #EmergingTech #TechForGood cc: @Fabriziobustama @mikeschiemer @elisequevedo https://t.co/XhRiM2B3Gg