Sid Banerjee

Washington, D.C.

Founder, Clarabridge and Contributor at Freelance

Serial entrepreneur, geek, husband, dad to 2 awesome boys, world traveler, political know-it-all, indie music snob

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Articles

The Tariffs Effect: 5 Steps to Turning Disruption into an Opportunity to Strengthen Customer Relationships

1 week ago | destinationcrm.com | Sid Banerjee

By Sid Banerjee, chief strategy officer, Medallia Tariffs are a moving target. What’s been proposed—and what’s already in motion—is causing unprecedented disruption across a broad range of industries. While this uncertainty poses real challenges for both businesses and consumers, it also presents a unique opportunity: the chance to strengthen customer trust. When companies step up to help customers navigate uncertain times, they’re making long-term investments in relationships.