Simon Seeger

Jan 6, 2025 | parcelindustry.com | Simon Seeger

Despite handling over 21.7 billion parcels in 2023, the US last-mile delivery sector remains outdated in terms of the customer experience it offers. Major carriers like FedEx, UPS, USPS, and Amazon dominate the market, controlling 97% of deliveries, but even they struggle to meet the evolving expectations of their customers.

Feb 25, 2024 | forbes.com | Simon Seeger

Simon Seeger, Managing Director of Bettermile, providing SaaS solutions for orchestrating last-mile parcel delivery. You always know it’s peak parcel-shipping season when U.S. social media lights up with warnings about parcel theft, also known as porch piracy.

Nov 27, 2023 | forbes.com | Simon Seeger

Simon Seeger, Managing Director of Bettermile, providing SaaS solutions for orchestrating last-mile parcel delivery. During the annual shopping and shipping climax last December, 28% of U.K. online consumers said delayed and lost packages had made them lose trust in last-mile delivery. Everyone seems to have a story about air travel, but more and more people seem to have at least one about parcel delivery, too.

Nov 10, 2023 | morethandigital.info | Simon Seeger

Driven by the rise of eCommerce and changing consumer expectations, the last mile logistics landscape has shifted its focus from productivity metrics to prioritizing customer satisfaction and sustainability. The future of last mile logistics is here, and it’s all about the customer. From greener delivery routes to revolutionized experiences, key technology trends are reshaping the delivery process to include a more customer-centric experience.

Oct 16, 2023 | tagesspiegel.de | Simon Seeger

Zustell- und Paketdienste verstehen sich in erster Linie als Logistikunternehmen, deren Fokus auf der physischen Zustellung von Waren liegt. Was dabei in den Hintergrund gerät: Sie alle sitzen auf einem riesigen Datenschatz, der sich durch die Millionen täglicher Zustellungen ergibt. Sie wissen an wen und wann sie zustellen, sie kennen die Uhrzeiten, die Adressen und vor allem, wo genau sich an einer Adresse der Zustellpunkt befindet, an welchem Ein- oder Aufgang, im Hinterhaus oder Seitenflügel.