Simon Tarsh

Oct 24, 2024 | mondaq.com | Brian Smith |Simon Tarsh

The role of vendor management is to manage effective service delivery, minimize risk, drive cost savings and, overall, improve the services that are provided through outsourced contracts. While the discipline of vendor management as part of an overall governance framework has been around for a number of years, deployment is often immature. With today's new services, tools and technologies, the opportunity to realize value from a comprehensive approach to vendor management has never been greater.

Mar 14, 2024 | mondaq.com | Brian Smith |Simon Tarsh

Traditional outsourcing agreements have been defined by charging on a time basis, with either hourly, weekly or monthly charges, or for defined outputs, where they are clear and unambiguous. Time based charges can be challenging to manage, with inefficiency incentivized through using a charging mechanism that provides more profit for more time spent delivering services.

Feb 29, 2024 | mondaq.com | Brian Smith |Simon Tarsh

Traditionally, companies that have been seeking to reduce costs have followed an offshoring strategy to take advantage of educated, skilled, low-cost labor in countries such as India. They have either outsourced or set up their own Global Capability Centers (GCCs), often requiring large scale, with several hundred full-time equivalents (FTEs) to be cost-effective.