Steve Saunders

Jan 9, 2025 | fierce-network.com | Steve Saunders

Big tech's influence is stifling regulation and undermining national infrastructure needs Companies like Google, AWS, Oracle, Palantir and Meta are creating the perfect laboratory conditions to expand their businesses America’s position as an Industry 4.0 leader is under threat Let us just bow our heads and take a hushed moment to consider the wisdom of Carter (not this Carter or that Carter, but this dude).

Dec 18, 2024 | talkinghealthtech.com | Steve Saunders

by Steve Saunders, Australian healthcare lead, RingCentralIn the healthcare industry, we talk about the voice of the patient in two contexts; in the literal sense when they pick up the phone and they want to call their healthcare provider, and in the metaphorical sense when we think about tracking the overall patient experience.

Nov 25, 2024 | fierce-network.com | Steve Saunders

Experience the incredible technology of remote driving – controlling a real car 8,000 miles away in China, all thanks to the power of 5G! This isn’t a simulation; it’s the future of driving. With ultra-low latency (just 49 milliseconds!), 5G enables safe and responsive control, opening up possibilities for industries like mining, deliveries, and public safety. From navigating blocked roads to operating heavy machinery in dangerous environments, remote driving has endless applications.

Nov 21, 2024 | tandfonline.com | Mark Jones |Steve Saunders |Ben Onofrio |Robert Crowther

Early upper trunk rotation during baseball pitching has been associated with higher upper-limb kinetics. However, its relationship with arm fatigue after repetitive pitching is unclear. This study aimed to investigate associations between upper trunk rotation kinematics and arm fatigue. A total of 14 healthy male pitchers (age 27.1 ± . 9.0 yrs) threw 45 pitches across three innings. Pitching mechanics and ball velocity were assessed using 3-D motion analysis (Vicon, UK) and Rapsodo (Rapsodo, USA).

Nov 18, 2024 | fierce-network.com | Steve Saunders

What’s AI really doing in call centers these days? We chat about how it’s taking over the boring, repetitive tasks so that human agents can handle the more interesting stuff. AI is getting smarter at spotting customer issues—like quality complaints or pricing concerns—and can even flag when a customer might be thinking about switching to a competitor. Plus, it’s funny how people tend to be super polite to the AI (maybe more than they are with actual people!).