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Apr 9, 2024 | 
infoq.com | Shane Hastie |Jutta Eckstein |Ben Linders |Susan McIntosh
Whilst remote working presents challenges to innovation and collaboration, there are effective techniques to address them Staff-Plus engineers bring value through far more than their technical skills Developer Experience can be measured and there are metrics that can be used to find small improvements that make a huge difference It is possible and practical to include climate impact as a quality attribute of a software product The use of AI tools, such as large language models, can enhance...
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Mar 28, 2024 | 
infoq.com | Susan McIntosh |Jutta Eckstein |Craig Smith |Ben Linders
In this podcast the Culture and Methods editorial team along with special guest Jutta Eckstein talk about the current state and trends we see in the technology industry in 2024.
There are techniques and approaches to address the challenges of innovation and collaboration in remote.
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Mar 28, 2024 | infoq.com | Susan McIntosh |Jutta Eckstein |Craig Smith |Ben Linders
In this podcast the Culture and Methods editorial team along with special guest Jutta Eckstein talk about the current state and trends we see in the technology industry in 2024.
There are techniques and approaches to address the challenges of innovation and collaboration in remote.
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Feb 14, 2024 | 
infoq.com | Shweta Saraf |Susan McIntosh
Balance efficiency metrics with human-centered effectiveness to create an environment where people can do their best work. Focus on being a multiplier as a leader by empowering teams through trust and autonomy. Understand how people react differently to change and tailor your approach to help everyone face change with flexibility. Toggle between wartime decisiveness and peacetime strategic planning as circumstances dictate.
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Jan 23, 2024 | 
infoq.com | Susan McIntosh |Alex Cruikshank
Generative AI will transform communication and information sharing in all business processes, across all industries The full impact of generative AI won’t be clear for many years AI transformation won’t be consistent across all areas, even in the same business AI integration will work best when the workers are allowed to determine the best ways to augment their roles with AI We need to build AI literacy into our organizations Human workers bring innovation, reasoning, and empathy to our jobs...
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Jan 11, 2024 | 
infoq.com | Vanessa Granda |Susan McIntosh
Incidents are inevitable, but organizations can build resilience through investing in culture, process improvements, and learning. When improving incident response, focus on enhancing coordination, collaboration, and communication. Identify process gaps and opportunities to leverage automation to reduce cognitive load during incidents. Conduct blameless, narrative-based incident analyses focused on gathering multiple perspectives.
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Dec 29, 2023 | 
infoq.com | Erin Doyle |Susan McIntosh
Staff engineers can provide examples of – and coach teammates in – productive behaviors like transparency, admitting knowledge gaps, and questioning assumptions to help prevent incidents. Bolstering a supportive, inclusive engineering culture provides another layer of defense against incidents. As culture stewards, staff engineers should continually invest in psychological safety.
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Dec 20, 2023 | 
infoq.com | David Grizzanti |Susan McIntosh
Understand how each team member prefers to work to set them up for success. Make dedicated time and space for reading and writing documents. Make documentation discoverable through tools like Backstage, Google Cloud Search, or Hermes. Create the right incentives around documentation and knowledge sharing. Investigate InnerSource (internal open source) patterns for projects and platforms.
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Dec 20, 2023 | infoq.com | David Grizzanti |Susan McIntosh
Understand how each team member prefers to work to set them up for success. Make dedicated time and space for reading and writing documents. Make documentation discoverable through tools like Backstage, Google Cloud Search, or Hermes. Create the right incentives around documentation and knowledge sharing. Investigate InnerSource (internal open source) patterns for projects and platforms.
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Feb 20, 2023 | 
roadtrippers.com | Susan McIntosh
Imagine being chased by a blizzard while driving from Vancouver to Banff, Canada, running the gauntlet of crossing four mountain passes in winter. At each stage, the road behind us either became impassable or was destroyed altogether. Our 10-hour journey lasted 28 hours after snow, floods, mudslides, road closures, and more than 20 truck accidents turned the highway into a parking lot. We were 70 kilometers (43 miles) from home—on the final mountain pass—when we were forced to a halt.
