Susan Sanders

Sep 4, 2023 | hotelexecutive.com | Hazel Hagans |Susan Sanders |Keryn McNamara

Although many industries are now fully immersed in the shift to a hybrid work environment, the appeal of traveling and convening in-person for a conference or a group meeting remains strong. In fact, a forecast for 2023 shows that we'll see the highest increase in onsite meetings to date. When the hospitality industry adapts to meet changing expectations with unique innovations, it can better prioritize guest experience.

Sep 4, 2023 | hotelexecutive.com | Hazel Hagans |Susan Sanders |Keryn McNamara

Corporate Social Responsibility (CSR) is the idea that a company should play a positive role in the community and consider the environmental and social impact of business decisions. Businesses that make Corporate Social Responsibility a part of their mission aim to positively impact the community, the local economy or the environment.

Sep 4, 2023 | hotelexecutive.com | Corbin Associates |Corbin Ball |Hazel Hagans |Susan Sanders

In today's rapidly evolving business landscape, hotels have become more than just venues for hosting conferences, meetings, and events. They have transformed into dynamic spaces that cater to the growing demand for hybrid events. With the advent of technology, hotels are adapting and embracing the concept of hybrid events, which combine in-person and virtual elements.

Sep 4, 2023 | hotelexecutive.com | Robert O'Halloran |East Carolina |Hazel Hagans |Susan Sanders

Group meetings and events held at a hotel venue require a new and current framework to offer a great experience. Technology is more important than ever to provide an outstanding group or event experience. Some conference attendees may still want to attend virtually or at least hybrid.

Apr 2, 2023 | hotelexecutive.com | Raianne Reiss |Calvin Tilokee |Aron Ezra |Susan Sanders

No matter where in the world a hotel business may be located or the type of experience it seeks to provide, virtually no aspect of the hospitality industry has been left unaffected by the ongoing increase in guest standards and expectations. Whether traveling for leisure or business, today's guests are yearning to receive service that's faster, more convenient and seamlessly personalized.