Susanne Sclafane
Executive Editor at Insurance Journal
Executive Editor at Carrier Management
Senior Editor, Wells Media
Articles
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1 week ago |
carriermanagement.com | Susanne Sclafane
He’s not yet ready to declare “mission accomplished,” but Ajit Jain, Vice Chair of Berkshire Hathaway’s insurance operations, said the conglomerate’s personal auto insurer, GEICO, is no longer lagging behind competitors in several key areas. “[I]n the last seven quarters, GEICO has shown a combined ratio that has an eight in front of it. I never thought I’d live to see the day when anyone could have a combined ratio as low as it is right now.
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2 weeks ago |
insurancejournal.com | Susanne Sclafane
Some property/casualty insurers talk about experimenting with artificial intelligence to automate call center responses and back-office operations. But that’s not the road to turbocharging growth that AIG CEO Peter Zaffino envisions for his company. AIG is all-in on AI that is directly focused on its core activities—underwriting and claims, Zaffino and Claude Wade, executive vice president and chief digital officer, told analysts during a four-hour Investor Day event late last month.
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2 weeks ago |
insurancejournal.com | Susanne Sclafane
Almost a year to the day after Progressive announced it would hire more than 10,000 people to fill claims, IT and legal roles in 2024, the nation’s second largest auto insurer said it now has 12,000 job openings.
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2 weeks ago |
carriermanagement.com | Susanne Sclafane
Some property/casualty insurers talk about experimenting with artificial intelligence to automate call center responses and back-office operations. But that’s not the road to turbocharging growth that AIG’s CEO Peter Zaffino envisions for his company. Executive SummaryImagine underwriters arrive at their desk to find that all their submissions have been ingested, reviewed and prioritized.
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3 weeks ago |
carriermanagement.com | Susanne Sclafane
While property/casualty insurance executives are largely focused on the impacts of tariffs on short-tail lines like personal auto and property, investment market jitters over global trade wars could set the stage for rising D&O loss costs. Executive Summary Insurance executives on earnings conference calls focused on auto physical damage, but liability insurers—specifically D&O insurers—should be on alert for tariff impacts.
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