Tapanjana Rudra

Bangalore

Senior Correspondent at Inc42

Senior Correspondent @Inc42; Ex-@Reuters. Views are strictly personal

Articles

Trump Tariffs Uncertainty Forces Indian VCs To Rethink Fundraise Plans

3 days ago | inc42.com | Tapanjana Rudra

SUMMARY Although the US has given a 90-day relaxation, temporarily deferring tariff hikes for many countries, including India, the horizons still appear clouded due to the uncertainty that lies ahead India startup investors are groping in the dark to understand the impact of the US’ tariff decision on the country, while many see a glimmer of hope in manufacturing Even though most VCs see India in a more advantageous position compared to China, Mexico, and Canada, investors in funds and LPs...
HT Syndication: Trump Tariffs Uncertainty Forces Indian VCs To Rethink Fundraise Plans

4 days ago | htsyndication.com | Tapanjana Rudra

India, April 21 -- Economies around the world aren't currently enduring the best of times, thanks to US President Donald Trump, who announced reciprocal tariffs on nations earlier this month. The aftermath of the decision was such that global markets plummeted in distress over fears of a worldwide economic slowdown.
Tracking Rapido’s 10-Year Ride — From INR 6 Lakh In FY16 To INR 1K Cr In FY25

1 week ago | inc42.com | Tapanjana Rudra

SUMMARY Rapido has nearly doubled its revenue YoY in FY25, breaching the INR 1,000 Cr mark, and is gunning for profitablility in FY26The ride-hailing unicorn claims to be the market leader in bike taxis with 70% market share, and auto rides with close to 40% shareAfter breaking the Ola-Uber duopoly, Rapido is looking to expand to 500 cities, and add new revenue streams. Will this deliver the profitable growth that Rapido is chasing?
HT Syndication: Rapido At 10: The Ride To The INR 1,000 Cr Club

1 week ago | htsyndication.com | Tapanjana Rudra

India, April 18 -- Some of the most exciting opportunities are often hidden in plain sight, and it only takes one fresh perspective to unravel them. That's what Pavan Guntupalli, Rishikesh SR, and Aravind Sanka saw first hand when Rapido started out betting big on bike taxis. Taking inspiration from Uber's original ride-hailing model, Rapido began as a bike-taxi aggregator in 2015, looking to solve the problem of last-mile connectivity and short commutes.
How Whatfix Is Going All-In On AI As It Eyes A $150 Mn ARR Milestone

1 week ago | inc42.com | Tapanjana Rudra

SUMMARY Whatfix’s tryst with AI began only a few years ago in 2019. Nearly five years later, all its products are AI-enabledInitially, the company used old models to develop element detection tools.
HT Syndication: How Whatfix Is Going All-In On AI As It Eyes A $150 Mn ARR Milestone

1 week ago | htsyndication.com | Tapanjana Rudra

India, April 15 -- Amid the accelerating adoption of AI across sectors, the CEO of Microsoft, Satya Nadella, is quite vocal about the end of the pure-play SaaS era. Of course, this has sparked a discourse of sorts, with many arguing that AI will only enhance the traditional SaaS industry rather than become the harbinger of its end. The argument holds heft, especially when SaaS organisations are doing everything in their might to avoid becoming obsolete in the age of AI.
Inside Atomicwork’s AI Gambit To Fix Enterprise Chaos

2 weeks ago | inc42.com | Tapanjana Rudra

SUMMARY Atomicwork is building AI-powered tools for enterprises to help them automate and streamline internal workflows The startup has built an Agentic AI platform, Atom, which can be integrated with platforms like Microsoft Teams, Slack, Jira, Salesforce, Google Drive, and WordPress to ensure end-to-end problem-solving for enterprises and their employees Atomicwork has built an ensemble AI architecture, which is a fusion of AI models In large enterprises, employees often struggle with...
HT Syndication: How Atomicwork Plans To Rewire Enterprise IT With Agentic AI

2 weeks ago | htsyndication.com | Tapanjana Rudra

India, April 11 -- In large enterprises, employees often struggle with internal workflows - be it tech glitches, onboarding hiccups, task delays, or a lack of timely support. These seemingly small problems can snowball into lost time and reduced productivity. This is where there's a growing need for smart, automated solutions that can take care of critical internal tasks quickly, efficiently and with minimal human involvement.
How Observe.AI Is Redefining The Future Of Contact Centres

2 weeks ago | inc42.com | Tapanjana Rudra

SUMMARY Observe.AI has enabled more than 350 enterprises to make their contact centres more efficient through its AI stackWith a gamut of challenges to be tackled across communication channels, including chat and email, Observe.AI picked the hard problem first – voice.
HT Syndication: How Observe.AI Is Redefining The Future Of Contact Centres

2 weeks ago | htsyndication.com | Tapanjana Rudra

India, April 10 -- If there is one area that GenAI has prominently impacted, it is customer experience and service. Harnessing the power of the generative capability of the large language models (LLMs), enterprises globally have onboarded AI-powered chatbots and virtual agents in droves. And it is easy to see why. Well, AI chatbots can resolve tickets raised by customers 18% faster with a success rate of 71%. This simply means increased customer satisfaction and better conversion rates.