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May 6, 2024 | 
dentistryiq.com | Brent Pohlman |Elizabeth S. Leaver |Rebecca Boartfield |Tim Twigg
Although noncompetition agreements (NCAs) have been a staple in associate dentist employment agreements for decades, there could soon be a seismic shift regarding a practice’s ability to limit where an associate can work. This is the result of a rule that was recently issued by the Federal Trade Commission (FTC). In a 3-2 vote on April 23, 2024, the FTC adopted a final rule that essentially bans all NCAs arising from the employer/employee/independent contractor relationship.
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Apr 17, 2024 | 
dentistryiq.com | Rebecca Boartfield |Tim Twigg |Pamela Maragliano-Muniz |Meg Kaiser
HR experts Rebecca Boartfield and Tim Twigg, of Bent Ericksen & Associates, address some of the latest concerns they've received from dentists. QUESTION: We had an expensive piece of equipment break in the office. The employee who broke it has been seen mishandling dental equipment before, which I have discussed with him in previous meetings. I told him he had to be careful with the equipment, but it seems like he’s not following my instruction.
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Apr 17, 2024 | 
dentistryiq.com | Annie Walters |Tija Hunter |Rebecca Boartfield |Tim Twigg
Nitric oxide (NO), a gas that is enzymatically produced in the saliva, has proven to be a molecule of immense benefit to a patient’s oral and systemic health.
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Feb 19, 2024 | 
drbicuspid.com | Estela Vargas |Beth Gaddis |Melissa Busch |Tim Twigg
You’ve taken the time in your hiring process to select the right team member and today is their first day. If you want them to thrive in their new environment and truly become a valuable part of the practice for years to come, you could leave them to their own devices. Set them up for success with a plan of training and mentoring that will ensure their success so that they can contribute to your practice’s success. Assign a liaison for a new hire.
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Feb 11, 2024 | 
drbicuspid.com | Estela Vargas |Beth Gaddis |Melissa Busch |Tim Twigg
There is a famous principal that was discovered by an Italian economist that is now referred to as the 80-20 principle. In essence, it says that 80% of your results in most cases come from 20% of your effort. I believe that understanding and applying this concept will help to increase your practice production and performance. It will also show where you and your team should spend their time. Apply the 80-20 principle to the front desk.
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Jan 28, 2024 | 
drbicuspid.com | Estela Vargas |Beth Gaddis |Melissa Busch |Tim Twigg
One of the most powerful things a practice leader can do is to ensure that each team member completely understands that their job, at its core, is a series of tasks and actions that need to be accomplished daily, weekly, or monthly. Team members who think of their job in this way can start to think about how to improve performance, eliminate waste, and enhance efficiency. Ask each team member to make a daily checklist of standard responsibilities.
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Oct 31, 2023 | 
drbicuspid.com | Tim Twigg
Editor’s note: After the recent article by Janice Janssen on the need to establish a vaping policy in dental practices, my friend Tim Twigg of Bent Ericksen & Associates reached out to me asking if he could provide a follow-up article with additional information. Tim and his company are renowned throughout the industry for their guidance on HR policies and practices, so I jumped at the chance.
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Jul 19, 2023 | 
dentistryiq.com | Rebecca Boartfield |Tim Twigg |Elizabeth S. Leaver |Pamela Maragliano-Muniz
HR experts Rebecca Boartfield and Tim Twigg, of Bent Ericksen & Associates, address some of the latest concerns they've received from dentists. QUESTION: When we give an employee a write-up and they refuse to sign it, what do we need to do or say? ANSWER: There are several options that can be deployed if an employee refuses to sign a disciplinary write-up: Ask the employee who refuses to sign the document to write at the bottom, "I refuse to sign" and initial their written statement.
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Jul 7, 2023 | 
dentaleconomics.com | Rebecca Boartfield |Tim Twigg |William P. Prescott
Have you seen posts similar to this on social media? “Dr. Smith is a terrible employer. He doesn’t appreciate his workers, he pays low wages, and he plays favorites. It’s why I quit!” That’s not a real quote, but it could be. We’ve seen versions of it throughout the years, some significantly worse and more disparaging. Even if this hasn’t happened to you, it’s probably something you worry about, even if just a little bit.
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Jul 7, 2023 | dentaleconomics.com | Rebecca Boartfield |Tim Twigg |William P. Prescott
Have you seen posts similar to this on social media? “Dr. Smith is a terrible employer. He doesn’t appreciate his workers, he pays low wages, and he plays favorites. It’s why I quit!” That’s not a real quote, but it could be. We’ve seen versions of it throughout the years, some significantly worse and more disparaging. Even if this hasn’t happened to you, it’s probably something you worry about, even if just a little bit.
