Toronto Star graphic

2 months ago | stcatharinesstandard.ca | Kenyon Wallace |Megan Ogilvie |Toronto Star graphic

We’ve all heard the stories: Your neighbour who waited almost 12 hours in agony to see if her appendix needed to be removed. An elderly woman with a suspected brain bleed lying on a stretcher for eight hours. A 99-year-old who waited four hours for an ambulance after collapsing on the floor of her retirement home. They all got the care they needed, eventually.