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1 month ago | 
capradio.org | Tyler Webb
By Tyler Webb, CapRadioOn the second Saturday of every month, people gather in a community space to make repairs on a variety of household items and socialize with their neighbors. RosaLee Hagstrom is a founder of the Oak Park Fix-it Cafe, a repair workshop held in the Oak Park neighborhood. “It is one of the rare places where nobody has an agenda, and that is beautiful.
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1 month ago | 
forbes.com | Tyler Webb
Discover the best cheap VoIP services of 2025. Compare features, pricing, and user reviews to find the perfect solution for your communication needs.
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1 month ago | 
forbes.com | Tyler Webb
Are you looking for the best VoIP system? I tried 20 cloud telephony services, and these are my top 10 choices for the best VoIP services of 2025.
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2 months ago | 
forbes.com | Tyler Webb |Lauren Holznienkemper
Our Expert Opinion TextNow is a viable option for free calling and texting within the U.S. and Canada on VoIP or 5G networks, but the app interface is cluttered with ads on desktop and mobile—which can be distracting. It offers a good variety of virtual phone numbers, making TextNow’s free plans a strong choice for a secondary or throwaway phone number. However, TextNow does not suffice as a business phone system due to its lack of features beyond voicemail.
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2 months ago | 
forbes.com | Tyler Webb
Discover the best call center software available today. We selected these options based on factors such as key features, uptime, pricing and more.
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Dec 9, 2024 | 
forbes.com | Tyler Webb |Lauren Holznienkemper
The Best Zoom Alternatives of 2024 Google Meet: Better for User-Friendly Video Meetings : Better for Large-Capacity Meetings RingCentral: Better for Free AI Features Microsoft Teams: Better for Video Editing ClickMeeting: Better for Marketing and Promoting Virtual Events Dialpad: Better for AI Transcription Cisco Webex: Better for Live Polling Vast Conference: Better for Conference Call Management Zoho Meeting: Better for Simple, Low-Cost Webinars Better for User-Friendly Video Meetings Our...
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Nov 7, 2024 | 
forbes.com | Tyler Webb |Lauren Holznienkemper
The Best Hotel Phone Systems of 2024 RingCentral: Best for Call Routing Dialpad: Best for Call Analytics Nextiva: Best for Multichannel Customer Communications Zoom: Best Bang for Your Buck Aircall: Best for Guest Outbound Calls net2phone: Best for Long-Distance or International Calls VirtualPBX: Lowest Cost for Unlimited Calling Vonage: Best for SMS Texting : Best for Implementation Support Ooma: Best for Integrating With Property Management Software The Forbes Advisor Small Business team is...
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Oct 27, 2024 | 
forbes.com | Tyler Webb |Lauren Holznienkemper
What Is Kixie? Kixie is call center software that features a voice-over-internet-protocol (VoIP) phone system and SMS texting. It enables customer support with call routing features such as interactive voice response (IVR) menus and call queues. Supervisors can track agent performance and gain customer insights with call monitoring and analytics, including real-time call transcriptions and sentiment scores.
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Oct 24, 2024 | 
forbes.com | Tyler Webb |Lauren Holznienkemper
What Is CXone? NICE CXone is a contact center platform that enables customer service through voice calling, SMS texting, live chat, email, social media and social messaging channels. Companies can choose from voice-only, digital-only or omnichannel plans that combine these communication channels. The provider’s core plans include essential call center features including call queues and interactive voice response (IVR).
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Oct 16, 2024 | 
forbes.com | Tyler Webb |Rachel Williams
What Is Sfax? Sfax is an online fax service that lets you send, receive, organize and annotate faxes on desktop and mobile. The service is HIPAA compliant, with high-level encryption and audit trails that ensure your business remains within legal guidelines when handling sensitive documents. Within the application’s fax inbox, organize faxes into folders and subfolders that you can search and sort by sender or date.
