Venkat Viswanath

Jan 16, 2025 | insuranceblog.accenture.com | Shay Alon |Jim Bramblet |Venkat Viswanath |Michael Reilly

In today’s competitive landscape, the lines between product and price offerings among Asian insurers are blurring, compelling companies to find innovative ways to capture customer attention and secure their business. As a result, customer engagement and experience have become paramount to success.

Nov 9, 2023 | insuranceblog.accenture.com | Venkat Viswanath |Kenneth Saldanha |Darcy Dague |Jim Bramblet

According to AM Best Financial reports, between 2018 and 2023, litigation management costs for the combined Property & Casualty industry increased by 19%, amounting to an increase of $4-5 billion, or for context, bringing total litigation expenses to ~$24B of LAE. In both personal and commercial lines, carriers have experienced the adverse effects of social inflation.

Oct 6, 2023 | insuranceblog.accenture.com | Venkat Viswanath |Shay Alon |Heather Sullivan |Kenneth Saldanha

The way consumers shop for insurance has greatly changed over the past 20 years. From the rise of digital direct (and more recently, embedded) to having the option to provide data for better prices, consumers have more influence than ever before.

Sep 20, 2023 | insuranceblog.accenture.com | Jim Bramblet |Accenture Insurance |Daniele Presutti |Venkat Viswanath

In a context of ongoing disruption, insurers are being called to reinvent themselves. In order to transform on an operational level, insurers need to move from complexity to simplicity. This alone is a daunting task. Composable architecture helps insurers to simplify this complexity at every step of the insurance value-chain, often using processes already at their disposal. Below are 5 practical composable architecture use cases.