Victoria Park-Froud

Jul 18, 2024 | bbc.com | Daniel Thomas |Victoria Park-Froud

Customers tell the BBC they have no idea if they will be refunded for treatments they paid for in advance.

Mar 17, 2024 | bbc.com | Victoria Park-Froud

Pet owners and vets reveal their thoughts after a watchdog warns customers could be overpaying.

Sep 7, 2023 | bbc.com | Emma Pengelly |Victoria Park-Froud

Pet owners reveal how much their vet bills set them back, as a review of the industry is launched.