Vinod Reddy Janapala

Jan 5, 2024 | learn.g2.com | Vinod Reddy Janapala |Ben Johnson |Aquibur Rahman |Jasmine Handa

Imagine walking into your favorite neighborhood coffee shop. You take in the aroma of your perfect blend as you are l greeted by a barista who not only knows your name, but remembers your usual order. With a smile, you are invited to enjoy a delicious pastry with a cup of your favorite brew. At that point, you realize you aren’t just a customer; you’re a precious guest.

Dec 20, 2023 | customerthink.com | Vinod Reddy Janapala

In today’s experience-driven economy, understanding and responding to your customers’ voices is not just a nice-to-have, it’s a necessity. The “Voice of Customer” (VoC) methodology is a powerful framework that empowers you to do just that. It goes beyond traditional customer satisfaction surveys, offering a deeper, more nuanced understanding of your customers’ needs, wants, and pain points.

Dec 9, 2023 | customerthink.com | Vinod Reddy Janapala

In today’s competitive digital landscape, businesses are not just competing on products and services; they are vying for customer attention, loyalty, and advocacy. Customer experience app provides seamless and engaging digital customer experience (CX) and has become a crucial differentiator, shaping perceptions, and influencing purchasing decisions.

Oct 31, 2023 | customerthink.com | Vinod Reddy Janapala

Many business-centric people have profound expectations when establishing their ventures. Their key focus is usually how to leverage sales and reach and engage a large clientele base. If you fail, your business will derail and will not grow faster. Sales and marketing are not the ONLY resources that will appeal to more customers. You must invest in customer success to get started on the right foot in your pursuits.

May 21, 2023 | upmytech.com | Vinod Reddy Janapala

In a move that has a significant part of the internet flashing back to the innocent days of 2001 when Intel launched its Itanium architecture as a replacement for the …read more View Article on Hackaday In a move that has a significant part of the internet flashing back to the innocent days of 2001 when Intel launched its Itanium architecture as a replacement for the then 32-bit only x86 architecture – before it getting bludgeoned by AMD’s competing x86_64 architecture – Intel has now...