VP Cloud Alliances

Oct 21, 2024 | channellife.com.au | Michael McLaughlin |VP Cloud Alliances

In today's fast-paced digital landscape, businesses face increasing pressure to innovate, streamline operations, and deliver exceptional customer experiences. At the core of this transformation is Intelligent Automation (IA), which has shifted from being a niche technology to a vital component for companies worldwide. Over the past decade, the IA industry has experienced significant growth, skyrocketing from $250 million to an impressive $5.63 billion.

Oct 8, 2024 | aithority.com | Michael McLaughlin |VP Cloud Alliances

Although the term Generative AI (Gen AI) has been around since the 1960s, it’s only over the past year that the application has truly taken hold in the mainstream consciousness. From business use to our personal lives, there are countless benefits that Gen AI can bring.

Mar 6, 2024 | digitalisationworld.com | Michael McLaughlin |VP Cloud Alliances

It’s evident: digitisation is all around us. Whether we’re trying to contact a customer service agent or ordering food, digital technologies are behind an immense volume of day-to-day processes and transactions — many of which we don’t see ourselves. Is it hard to imagine a time before this? Not really, if we think about it: long queues, constant errors, wrong information and frustratingly slow progress.

Mar 6, 2024 | msp-channel.com | Michael McLaughlin |VP Cloud Alliances

It’s evident: digitisation is all around us. Whether we’re trying to contact a customer service agent or ordering food, digital technologies are behind an immense volume of day-to-day processes and transactions — many of which we don’t see ourselves. Is it hard to imagine a time before this? Not really, if we think about it: long queues, constant errors, wrong information and frustratingly slow progress.