Yancong Xie

Aug 28, 2024 | brookings.edu | Kevin C. Desouza |Richard Watson |Yancong Xie

On July 19, 2024, a major global outage was caused by a faulty software update issued by CrowdStrike, a prominent cybersecurity firm. This update disrupted computers running Microsoft Windows, affecting many aspects of the economy, including airlines, media outlets, hospitals, banks, supply chains, small businesses, government, and other emergency services.