Articles

  • 1 week ago | americanhealthcareleader.com | Zach Baliva

    Elizabeth Chappelear was just looking for a way out of an entry-level job and a long-term relationship. What she found was a new career. It happened unexpectedly. The newly single mother dreaded the long and monotonous days she spent under the fluorescent lights of a sprawling and sterile corporate call center. The inescapable ennui compelled her to apply to many jobs in various industries, and she eventually received an offer to work as a benefits coordinator at a power generation company.

  • 1 month ago | profilemagazine.com | Zach Baliva

    Connie Mui-Reilly had no idea what awaited her when she walked into the gymnasium at Stony Brook University. After immigrating to the Bronx from Macau as a young girl, Mui-Reilly navigated the challenges of learning English, attending public schools, and earning a degree in psychology. As a first-generation student without the means to pursue advanced degrees and specializations, she faced increasing pressure to land a job. The annual career fair seemed like the right place to start the hunt.

  • 2 months ago | americanhealthcareleader.com | Zach Baliva

    Early on in his IT career, Nemi George worked in advanced solutions support. As one of only four technicians supporting a sixty-person customer service center, he was overwhelmed. George knew something had to change. He worked tirelessly from start to finish each day but still couldn’t keep up with the seemingly unending supply of service requests that poured in. After realizing that entry-level help desk workers were routing too many calls to his small team, George took matters into his own hands.

  • 2 months ago | hispanicexecutive.com | Zach Baliva

    Paola Serna just turned forty-four. While many people view their age as a secret to guard at all costs, Serna is happy to share hers. Surviving a rare and life-threatening medical condition has given her a new perspective, and now OMRON’s legal and compliance director is committed to making the most of life. It’s a commitment she keeps both personally and professionally.

  • 2 months ago | americanhealthcareleader.com | Zach Baliva

    An attacker wields a rubber pistol while a blindfolded student attempts to disarm the assailant. The drill is one of many that occur inside a nondescript martial arts studio in Little Rock. The popular self-defense center known as Krav Fit is where founder Devin Shirley has been training law enforcement officers, military members, and civilians in the principles of Krav Maga since 2004. While Shirley is a third-degree black belt and a level six instructor, running Krav Fit is a side hustle.