Zeus Kerravala

6 days ago | siliconangle.com | Zeus Kerravala

The New England Patriots are among the most successful teams in NFL history. As impressive as their 11 Super Bowl appearances and six championships are, the team is just one piece of a diverse, successful organization — Kraft Group — that also owns the New England Revolution of MLS soccer, forest products, construction, real estate development, and private equity and venture investing companies.

2 weeks ago | siliconangle.com | Zeus Kerravala

Unless you’ve been sleeping under a rock, it should be obvious that artificial intelligence is all the rage. Though there are many use cases and industries that AI could affect, customer experience, CX for short, is considered by many to be the low-hanging fruit of AI. However, the potential for AI to enable CX solutions is fraught with high risk and high reward. Do it right, you increase loyalty, gain customers, improve mindshare and enjoy the cornucopia of benefits.

2 weeks ago | siliconangle.com | Zeus Kerravala

Today is the 25th opening day at Oracle Park, home of the San Francisco Giants baseball team, and new technologies will be a star attraction. In mid-March, the Giants held a media event to discuss the latest and greatest with the team. Though much of the discussion was with the new players as well as fun information, such as which players would have bobbleheads this season, I was there to learn about the technology upgrades coming to the park.

3 weeks ago | datacenterknowledge.com | Zeus Kerravala

One of my key takeaways from VMware Explore 2024 was that customers are paying more and aren't happy about it. At the event last September, I talked to customer after customer who told me pricing had gone up since Broadcom's acquisition of VMware, sometimes two orders of magnitude. While some customers said they were opting to stay with VMware due to tight integration with their processes, many were looking for vendor alternatives.

3 weeks ago | networkcomputing.com | Zeus Kerravala

Customers are unhappy with price increases and technical support after Broadcom's acquisition of VMware. Many are seeking vendor alternatives. Editor's note: These are the opinions and insights of the author. He was not paid by Nutanix, VMware or any other vendor. One of my key takeaways from VMware Explore 2024 was that customers are paying more and aren't happy about it.