AnswerStat magazine

AnswerStat is a leading publication that links healthcare and hospital contact centers with vendors and support organizations in the industry. The magazine focuses on essential and timely topics for healthcare contact centers, such as telephone triage, physician referrals, appointment scheduling and reminders, medical telephone answering services (TAS), and telehealth solutions. Additionally, AnswerStat tackles important issues related to agents, human resources, and contact center management. It also offers insights into technology topics like SaaS, telecommunications, and software. The publication is available at no cost to eligible readers, decision-makers, and influencers around the globe, with a primary focus on the United States.

International

English

Magazine

Outlet metrics

Domain Authority

Ranking

Global

#8494907

United States

#3421192

Computers Electronics and Technology/Telecommunications

#5410

Traffic sources

Monthly visitors

Articles

Why Answering Service Free Trials Are No Free Lunch

1 month ago | answerstat.com | Peter DeHaan

By Peter Lyle DeHaan, PhDWho doesn’t love it when something’s free? A free ticket to a game, a free bucket of popcorn—it’s great! But what about a free trial? Now, that’s trickier. To most people, it’s a double edged-sword: great while it lasts, but often leaves you with a bill you didn’t expect to pay for. And it’s no different with answering services. As a company that has been answering the phones for thousands of businesses since 1932, we’ve seen the trends of the industry as they come and go.
Tips to Reduce Agent Burnout in Healthcare Call Centers

1 month ago | answerstat.com | Peter DeHaan

By Nicole LimpertSt. Luke’s Hospital, named after St. Luke, the patron saint of physicians, was founded by members of the Episcopal Church in 1866 to provide healthcare to the growing city of St. Louis, Missouri. St. Luke’s opened its 25-room infirmary with a staff of eight physicians. The excellent care provided by the hospital staff enabled growth and expansion. In 1948, the Presbyterian Church joined in the mission of its healing ministry.
Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?

Dec 12, 2024 | answerstat.com | Peter DeHaan

The use of technology in healthcare is a big deal and a big business. The global healthcare IT market will be worth over by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. In recent years, significant technological advances have also been made regarding the technology used in healthcare communication.
December 2024 Issue of AnswerStat

Dec 2, 2024 | answerstat.com | Peter DeHaan

Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology? by Nicole LimpertThe use of technology in healthcare is a big deal and a big business. The global healthcare IT market will be worth over $886 billion by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. . .
Is INBOUND 2025 Worth Over $1,000 a Person for Your Business?

Nov 25, 2024 | answerstat.com | Peter DeHaan

The use of technology in healthcare is a big deal and a big business. The global healthcare IT market will be worth over by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. In recent years, significant technological advances have also been made regarding the technology used in healthcare communication.
Is INBOUND 2025 Worth Over $1,000 a Person for Your Business?

Oct 24, 2024 | answerstat.com | Peter DeHaan

As INBOUND 2025 moves to San Francisco with a focus on AI and new technologies, is it worth attending? Or, should your team save yourself the extra dollars from the big price hike this year? We’re Ambs Call Center and we’re a B2B company providing answering services across the US since 1932.
Ambs Call Center Promotes Andrew Charles to Marketing Manager

Oct 22, 2024 | answerstat.com | Peter DeHaan

Jackson, MI – Ambs Call Center, a renowned family-owned 24/7 telephone answering service, proudly announces Andrew Charles promotion to Marketing Manager. This advancement recognizes Andrew’s contributions in shaping the company’s digital presence and solidifying its industry leadership since joining in early 2024. “Andrew has been a great addition to the Ambs Call Center team.
October 2024 Issue of AnswerStat

Sep 30, 2024 | answerstat.com | Peter DeHaan

Ethical Considerations of Using AI and Other Technologies in Healthcare Communication, by Nicole LimpertThe ethical considerations of using AI and other technologies in healthcare communication are a growing concern. While technology offers a range of benefits. . . .<< read more >>Vital Signs: Seven Reasons To Move To The Cloud: The Advantages Of Cloud Computing, by Mark DwyerUtilize these advantages of cloud computing, where efficiency meets innovation for unparalleled growth. . . .
Ethical Considerations of Using AI and Other Technologies in Healthcare Communication

Sep 26, 2024 | answerstat.com | Peter DeHaan

The ethical considerations of using AI and other technologies in healthcare communication are a growing concern. While technology offers a range of benefits, there are also potential downsides that need careful attention to ensure ethical use. We’ll examine some key areas to consider and give an example of a policy using AI in healthcare communication. Keeping patient information secure is a top priority for health organizations.
August 2024 Issue of AnswerStat

Sep 26, 2024 | answerstat.com | Peter DeHaan

Vendor Spotlight: Amtelco Case Study: Piedmont Healthcare, by Nicole LimpertThe decision to upgrade to a cloud-based call center was made when Piedmont Healthcare experienced a significant service outage after their call center system in Athens, Georgia, went down. . . .<< read more >>Vital Signs: : Improving Patient Experience: Six Strategies to Consider for Your Medical Call Center, by Genevieve CarrenardIn healthcare, medical call centers are pivotal in shaping patient experiences.