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Articles

Creating a new colleague: How we built SOFI, our AI-powered digital assistant

2 weeks ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

Imagine the perfect colleague. One who embodies your company’s culture and values, understands your business inside and out, is always available to help and—almost never—talks back. This was our vision when we set out to build SOFI, SoftServe’s new assistant, powered by artificial intelligence. At SoftServe, we thrive on innovation, and our HR team is no exception.
Bridging the AI skills gap in your organization

3 weeks ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

Are you embracing artificial intelligence for the future, or fearing what will happen? Are you equipping yourself and your workforce with the skills to thrive alongside AI, or risking falling behind? In a world where change is constant and the impact of AI accelerates across every industry, these are critical questions talent and learning leaders must ask. The best way to prepare for the future is to learn, adapt and help shape it actively.
Improving team performance with collaborative problem-solving

1 month ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

High-performing teams are measured in myriad ways, but two characteristics that are crucial to a team’s performance are collaborative problem-solving and the desire for individual team members to help one another succeed. Suppose you’re building a new team, adding new members to your team or simply trying to improve the performance of an existing team.
Leadership development powered by practice

1 month ago | chieftalentofficer.co | Ashley St. John

“We believe deeply that education is the lighting of a fire, not the filling of a pail,” says Megan Fanale, chief operations officer of Abilitie. This belief is a through line in the organization, touching everything from Abilitie’s internal team culture to the services and simulations they provide to the lifelong relationships they aspire to build with their clients.
The hidden costs of leadership cultures: Moving from leader-centric to team-focused

2 months ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

“An incredibly strong leadership pipeline is the key to organizational success.” Right? That’s the thinking behind the decades-long dominance of leadership development in our approach to talent management. And in most cases the focus on leadership forms the bedrock of a flourishing culture of achievement, commitment, and grit. But are there any downsides? A review of the current talent landscape suggests there are. And focusing on teams might be the antidote to restore balance.
The future of corporate mentorship with 10KC

2 months ago | chieftalentofficer.co | Ashley St. John

Is your mentorship program a missed opportunity? Many companies treat mentoring as a “nice-to-have,” overlooking its strategic potential for development, retention and mobility. 10KC is changing that. We’re transforming corporate mentorship with a central hub for connection, learning and growth to drive measurable talent outcomes. Let’s explore the limitations of outdated models and reimagine a modern, impactful mentorship program together.
Cultural reset: Why reaffirming core values Is the key to thriving in volatility

2 months ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

“It’s not hard to make decisions when you know what your values are.” – Roy Disney (1893 – 1971), Walt Disney’s Elder Brother and the Financier of his EffortsIn a world defined by geopolitical instability, economic slowdowns and a tech sector facing turbulent waters, businesses are constantly adjusting their sails. In this environment, adaptability is no longer a competitive edge but a necessity for survival.
Is your mentoring program underperforming? Here’s how to give it a facelift

2 months ago | chieftalentofficer.co | Ashley St. John

Mentoring is essential for building an unstoppable team and achieving talent goals. But future-focused organizations need to ditch the outdated approaches and embrace a fresh perspective — one that’s scalable, ROI-driven and actually moves the needle. This article exposes the hidden challenges with typical mentoring models and offers practical guidance for building programs that drive measurable outcomes for employees and the business.
Upskilling is not a dirty word

Feb 13, 2025 | chieftalentofficer.co | Ashley St. John

“What’s in it for me?” That’s the million dollar question your employees are asking before they engage with the development opportunities you’ve spent countless hours creating. To encourage lifelong learning from the employees we support, we have to show our own willingness to engage with upskilling and reskilling on a continuous basis.
Chief Talent Officer’s most-read articles of 2024

Jan 2, 2025 | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

The year 2024 saw chief talent officers and talent management executives seeking knowledge on the topics of technological advancements and adoption, hybrid workforce talent management, strengthening inclusivity and belonging initiatives and becoming a strategic business partner. Below are the year’s 10 most-read articles contributed by your peers in corporate talent management, featuring best practices and keen insights intended to support and inspire you as a leader in your organization. 10.