Elizabeth Loutfi-Hipchen

Chicago

Managing Editor at Chief Learning Officer

Managing Editor at Chief Talent Officer

Managing Editor for @BetterWorkMedia and @CLOmedia. Storyteller. @mujschool alum. She/Her. Story tip? [email protected]

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Articles

The AI-enhanced learning ecosystem: A case study in collaborative innovation

3 weeks ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

Learning and development professionals face unprecedented challenges in today’s rapidly evolving business landscape. According to LinkedIn’s 2025 Workplace Learning Report, 67 percent of L&D professionals report being “maxed out” on capacity, while 66 percent have experienced budget reductions in the past year. Despite these constraints, 87 percent agree their organizations need to develop employees faster to keep pace with business demands.
Designing for difference: How UDL creates breakthrough leadership development for neurodiverse talent

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

I was struck by Work Friend’s initial response in their popular New York Times career advice column about working with a neurodiverse colleague. Though they ultimately reconsidered and offered thoughtful reflection, their first reply felt reductive: The letter described a colleague as lacking emotional intelligence and framed his behavior as a diversity issue because he was “on the spectrum,” prompting the columnist to dismiss him as a “lost cause” in need of intervention rather than support.
Creating a new colleague: How we built SOFI, our AI-powered digital assistant

1 month ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

Imagine the perfect colleague. One who embodies your company’s culture and values, understands your business inside and out, is always available to help and—almost never—talks back. This was our vision when we set out to build SOFI, SoftServe’s new assistant, powered by artificial intelligence. At SoftServe, we thrive on innovation, and our HR team is no exception.
Enough toying around: Exploring practical, impactful ways to leverage AI

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

You’ve probably seen people messing around with artificial intelligence lately. Every day, my social feeds are filled with AI-generated goofy cat memes or turning their selfies into comic book heroes. All of these examples are fun and exploratory.
The 2025 LearningElite Awards Program is open

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

Since 2011, the LearningElite Awards Program has highlighted those at the cutting edge of corporate learning and development, from large and ingrained to tiny but mighty. We opened this year’s program iteration three days ago, and we are looking forward to receiving and reading the stories in this year’s submissions.
Bridging the AI skills gap in your organization

1 month ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

Are you embracing artificial intelligence for the future, or fearing what will happen? Are you equipping yourself and your workforce with the skills to thrive alongside AI, or risking falling behind? In a world where change is constant and the impact of AI accelerates across every industry, these are critical questions talent and learning leaders must ask. The best way to prepare for the future is to learn, adapt and help shape it actively.
Bridging the AI skills gap in your organization

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

Are you embracing artificial intelligence for the future, or fearing what will happen? Are you equipping yourself and your workforce with the skills to thrive alongside AI, or risking falling behind? In a world where change is constant and the impact of AI accelerates across every industry, these are critical questions talent and learning leaders must ask. The best way to prepare for the future is to learn, adapt and help shape it actively.
Improving team performance with collaborative problem-solving

1 month ago | chieftalentofficer.co | Elizabeth Loutfi-Hipchen

High-performing teams are measured in myriad ways, but two characteristics that are crucial to a team’s performance are collaborative problem-solving and the desire for individual team members to help one another succeed. Suppose you’re building a new team, adding new members to your team or simply trying to improve the performance of an existing team.
Improving team performance with collaborative problem-solving

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

High-performing teams are measured in myriad ways, but two characteristics that are crucial to a team’s performance are collaborative problem-solving and the desire for individual team members to help one another succeed. Suppose you’re building a new team, adding new members to your team or simply trying to improve the performance of an existing team.
Reimagining developmental pathways: Thriving in the age of VUCA

1 month ago | chieflearningofficer.com | Elizabeth Loutfi-Hipchen

Imagine driving a winding and hilly two-lane road late at night. The road is tattered and worn, and the signs are mangled and faded. Though the vehicle you are driving is built for the task, years of traversing this road have left its mark on both the vehicle and you. Consider this an analogy for the current VUCA world of work in which service and knowledge workers find themselves, and the now inadequate programs implemented by organizations trying to prepare these workers.