CloudTweaks Thought Leadership and Consulting

Founded in 2009, CloudTweaks has become a prominent digital content service provider for cloud-focused companies globally. Our platform offers a wealth of resources to keep you informed, including insights from industry experts, educational videos, the latest trends, podcasts, webinars, news articles, and even our unique line of technology-themed comics.

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Top Customer Service Trends Shaping 2025

3 weeks ago | cloudtweaks.com | Gary Bernstein

Customer service has transformed dramatically with the rise of AI-powered cloud technologies. Today’s customers expect instant, personalized, and seamless experiences across every interaction, and AI cloud platforms are at the heart of meeting these demands. Artificial intelligence integrated within cloud contact centers enables real-time data analysis, predictive customer insights, and automated issue resolution, drastically reducing wait times and increasing satisfaction.
The Shifting MarTech Landscape In 2025

1 month ago | cloudtweaks.com | Gary Bernstein

The world of marketing technology (MarTech) has seen explosive growth and transformation over the past decade. What once started as a fragmented ecosystem of isolated tools has now blossomed into a vast, interconnected network that empowers marketers with advanced solutions to drive engagement, optimize campaigns, and deliver personalized customer experiences.
Why Humanizing Data Is Key To Business Growth

1 month ago | cloudtweaks.com | Gary Bernstein

The modern enterprise is digital. It relies on accurate and timely data to support the information and process needs of its workforce and its customers. However, data suffers from a likability crisis. It’s as essential to us as oxygen, but because we don’t see it, we take it for granted. Because we take it for granted, we don’t often think we need to go open a window for fresh air. We work with data constantly but often don’t see how that data is used.
Next-Gen Digital Security

2 months ago | cloudtweaks.com | Gary Bernstein

In an increasingly digital world, protecting your organization from evolving security threats has never been more critical. As businesses continue to shift operations online, the need for robust security frameworks has skyrocketed. The rise of next-gen technologies is reshaping the way organizations approach digital protection, offering advanced solutions that are smarter, faster, and more adaptive than ever before.
From Edge To AI Automation

2 months ago | cloudtweaks.com | Gary Bernstein

There’s a common saying among data center professionals that no matter how much it costs to have a disaster recovery solutions program, the cost of not having one is far greater. This was often used to convince skeptical CEOs of the need to build duplicate data center infrastructure despite its high cost and low utility. Today, however, the economics of disaster recovery have shifted dramatically.
Hivelocity’s Hybrid Edge In Enterprise IT

2 months ago | cloudtweaks.com | Steve Prentice

In this episode of the CloudTweaks Podcast, host Steve Prentice dives into the evolving world of enterprise IT infrastructure with two seasoned experts from Hivelocity: Jeff Collins, Manager of Product, and Alessandro D’Alessandro (Sandro), product manager Hivelocity, Product Manager. Together, they unpack how Hivelocity is redefining hybrid infrastructure through its cutting-edge offerings in bare metal, virtual private servers (VPS), colocation, and enterprise cloud solutions.
The 2025 ERP Implementation Playbook

2 months ago | cloudtweaks.com | Gary Bernstein

As we move along in 2025, Enterprise Resource Planning (ERP) systems are no longer just a tool for tracking financials or managing inventory. They’ve evolved into complex, AI-powered platforms that integrate a company’s entire business infrastructure, from finance and operations to human resources and supply chain management. In fact, ERP systems today serve as the backbone of an organization’s technology ecosystem, enabling businesses to become more data-driven, agile, and efficient.
Leveraging SAP Data to Drive Informed Decision-Making

2 months ago | cloudtweaks.com | Gary Bernstein

Extracting data from SAP systems is a critical skill for businesses that rely on this enterprise resource planning software. The process involves utilizing various tools and techniques to efficiently gather essential information needed for analysis and reporting. By becoming adept at these methods, organizations can make more informed decisions and streamline their operations. These systems offer numerous ways to retrieve data, including SAP Query, ABAP reports, and third-party solutions.
Directories to Help You Choose the Right Software

2 months ago | cloudtweaks.com | Gary Bernstein

SaaS directories play a pivotal role in today’s digital landscape, acting as essential tools for businesses looking to make informed software choices. These platforms offer a wealth of user reviews, allowing companies to leverage customer feedback for marketing, sales, and decision-making. With features like verified user ratings, a focus on emerging technologies, and user-suggested alternatives, SaaS directories enhance the software selection process.
Cloud Computing’s Top 10 Disruptive Trends in 2025

2 months ago | cloudtweaks.com | Gary Bernstein

Cloud computing has become the norm. As of 2025, 94% of IT professionals are using the cloud in some form or another. This widespread adoption means that although it was once a novelty, it has now become a necessity. But the real excitement comes not just from widespread adoption, but from the incredible innovation that is unfolding in the cloud space. Just because the cloud has become mainstream does not mean it is no longer a source of innovation.