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3 weeks ago | 
cloudtweaks.com | Gary Bernstein
Customer service has transformed dramatically with the rise of AI-powered cloud technologies. Today’s customers expect instant, personalized, and seamless experiences across every interaction, and AI cloud platforms are at the heart of meeting these demands. Artificial intelligence integrated within cloud contact centers enables real-time data analysis, predictive customer insights, and automated issue resolution, drastically reducing wait times and increasing satisfaction.
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1 month ago | 
cloudtweaks.com | Gary Bernstein
The world of marketing technology (MarTech) has seen explosive growth and transformation over the past decade. What once started as a fragmented ecosystem of isolated tools has now blossomed into a vast, interconnected network that empowers marketers with advanced solutions to drive engagement, optimize campaigns, and deliver personalized customer experiences.
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1 month ago | 
cloudtweaks.com | Gary Bernstein
The modern enterprise is digital. It relies on accurate and timely data to support the information and process needs of its workforce and its customers. However, data suffers from a likability crisis. It’s as essential to us as oxygen, but because we don’t see it, we take it for granted. Because we take it for granted, we don’t often think we need to go open a window for fresh air. We work with data constantly but often don’t see how that data is used.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
In an increasingly digital world, protecting your organization from evolving security threats has never been more critical. As businesses continue to shift operations online, the need for robust security frameworks has skyrocketed. The rise of next-gen technologies is reshaping the way organizations approach digital protection, offering advanced solutions that are smarter, faster, and more adaptive than ever before.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
There’s a common saying among data center professionals that no matter how much it costs to have a disaster recovery solutions program, the cost of not having one is far greater. This was often used to convince skeptical CEOs of the need to build duplicate data center infrastructure despite its high cost and low utility. Today, however, the economics of disaster recovery have shifted dramatically.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
As we move along in 2025, Enterprise Resource Planning (ERP) systems are no longer just a tool for tracking financials or managing inventory. They’ve evolved into complex, AI-powered platforms that integrate a company’s entire business infrastructure, from finance and operations to human resources and supply chain management. In fact, ERP systems today serve as the backbone of an organization’s technology ecosystem, enabling businesses to become more data-driven, agile, and efficient.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
Extracting data from SAP systems is a critical skill for businesses that rely on this enterprise resource planning software. The process involves utilizing various tools and techniques to efficiently gather essential information needed for analysis and reporting. By becoming adept at these methods, organizations can make more informed decisions and streamline their operations. These systems offer numerous ways to retrieve data, including SAP Query, ABAP reports, and third-party solutions.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
SaaS directories play a pivotal role in today’s digital landscape, acting as essential tools for businesses looking to make informed software choices. These platforms offer a wealth of user reviews, allowing companies to leverage customer feedback for marketing, sales, and decision-making. With features like verified user ratings, a focus on emerging technologies, and user-suggested alternatives, SaaS directories enhance the software selection process.
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2 months ago | 
cloudtweaks.com | Gary Bernstein
Cloud computing has become the norm. As of 2025, 94% of IT professionals are using the cloud in some form or another. This widespread adoption means that although it was once a novelty, it has now become a necessity. But the real excitement comes not just from widespread adoption, but from the incredible innovation that is unfolding in the cloud space. Just because the cloud has become mainstream does not mean it is no longer a source of innovation.
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Mar 28, 2025 | 
cloudtweaks.com | Gary Bernstein
Massive Open Online Courses (MOOCs) once dominated discussions about the future of education, capturing the imagination of learners and institutions alike. However, in2025, MOOCs have largely been overshadowed by specialized platforms that focus on AI-driven, career-oriented learning.
