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Scattered Spider Attacks: Why Insurance Companies Need Robust Security Architecture

1 week ago | datos-insights.com | Mitch Wein

The insurance industry is facing an unprecedented wave of cyberattacks, with recent incidents at Erie Insurance and Philadelphia Insurance Companies (PHLY) serving as stark reminders of the critical vulnerabilities that exist within the sector. These attacks, attributed to the notorious Scattered Spider ransomware group, have left thousands of customers without access to essential services and demonstrate why comprehensive security architecture is no longer optional—it’s a business imperative.
Modern Claims Systems: The Competitive Edge for Life, Annuity, and Benefits Insurance

1 month ago | datos-insights.com | Mitch Wein

The insurance industry is undergoing significant transformation, including in how life, annuity, and benefits (L/A/B) insurers manage claims processes. With over half of insurers still anchored to legacy platforms, the gap between customer expectations and operational capabilities continues to widen. This disconnect creates significant challenges in efficiency, accuracy and customer experience—leaving unprepared insurers at a competitive disadvantage.
P/C Policy Administration Systems: Key Trends Transforming Insurance in 2025

2 months ago | datos-insights.com | Tim Baum |Christine Barry |James Wolstenholme

As we move through 2025, the property and casualty (P/C) insurance industry continues to experience transformation in core systems modernization. According to recent Datos Insights research, large and midsize insurers have largely completed their core system replacements, while smaller and specialty insurers now seeking to modernize their policy administration solutions (PAS).
Banking Leaders Highlight Need for Innovation Amid Market Challenges

2 months ago | datos-insights.com | Christine Barry

At Datos Insights’ recent Corporate Banking Executive Council meeting at the end of March, banking leaders emphasized the critical nature of treasury management innovation despite economic uncertainties.
Five Revealing Facts About How Banks Handle Cash Deposits Around the World

Mar 18, 2025 | datos-insights.com | Rachel Kelley |Mitch Wein |Caitlin Simmons

Cash may be declining in some markets, but handling physical currency remains a critical function for banks worldwide. Financial institutions are deploying increasingly advanced technology to manage deposits. Here are five revealing insights into how cash deposits are handled across different global markets. Brazil has transformed its approach to cash deposits. Recycling machines now account for 97% of all automated deposit terminals in the country.
The Future of P&C Insurance Technology: Key Trends for 2025

Mar 14, 2025 | datos-insights.com | Caitlin Simmons |Mitch Wein

The property and casualty (P&C) insurance industry is undergoing a significant technological transformation. The Datos Insights report, Competitive Capabilities for Property and Casualty Insurers 2025, provides valuable insights into how P&C insurers are leveraging technology to gain competitive advantages across various functional areas.
Five Tech Priorities Reshaping Specialty Insurance in 2025 - Datos Insights

Mar 12, 2025 | datos-insights.com | Mitch Wein |Robin LoGiudice

The specialty insurance market continues its rapid evolution as insurers adapt to changing regulations, emerging risks, and technological advances. Despite pockets of hard markets in areas like coastal property and cyber insurance, rates in many lines of business continue to moderate, putting pressure on insurers to find efficiencies. Specialty insurers are operating in a market with increasing underwriting capacity and moderating rate increases for many lines.
When It Comes to Data-Sharing, Big Banks Beware

Feb 22, 2025 | datos-insights.com | William Trout |Mitch Wein |Deb Zawisza |Robin LoGiudice

Contract disputes over data licensing and usage rights are a significant issue in the financial services industry. A case in Canada recently covered in Ignites involving BNY Mellon highlights patterns in how enterprise data contracts can be mishandled, particularly in large organizations with multiple divisions and subsidiaries.
Insurance’s New Battle: PE Money vs. Smart Tech

Feb 22, 2025 | datos-insights.com | Deb Zawisza |Mitch Wein |Robin LoGiudice

The insurance industry is facing a high-stakes showdown. In one corner stands private equity, armed with billions in funding and an appetite for litigation returns. In the other, insurers are deploying artificial intelligence and predictive analytics in an increasingly sophisticated defense. When private equity (PE) firms enter insurance litigation, they bring Wall Street expectations—typically targeting 20%+ returns on their investments.
Interpreting the Black Box: Why Explainable AI is Critical for Fraud Detection

Feb 22, 2025 | datos-insights.com | Gabrielle Inhofe |Mitch Wein |Deb Zawisza |Robin LoGiudice

As financial crime tactics become increasingly sophisticated, financial institutions (FIs) are gradually turning to artificial intelligence (AI) for solutions to detect potentially fraudulent activities and transactions. Integrating AI can support higher predictive accuracy, but AI models are often opaque—“black boxes” lacking transparency into how the models arrive at their fraud risk predictions. This lack of interpretability is particularly concerning for fraud detection use cases.