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2 months ago | 
datos-insights.com | William Trout |Mitch Wein |Deb Zawisza |Robin LoGiudice
Contract disputes over data licensing and usage rights are a significant issue in the financial services industry. A case in Canada recently covered in Ignites involving BNY Mellon highlights patterns in how enterprise data contracts can be mishandled, particularly in large organizations with multiple divisions and subsidiaries.
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2 months ago | 
datos-insights.com | Deb Zawisza |Mitch Wein |Robin LoGiudice
The insurance industry is facing a high-stakes showdown. In one corner stands private equity, armed with billions in funding and an appetite for litigation returns. In the other, insurers are deploying artificial intelligence and predictive analytics in an increasingly sophisticated defense. When private equity (PE) firms enter insurance litigation, they bring Wall Street expectations—typically targeting 20%+ returns on their investments.
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2 months ago | 
datos-insights.com | Gabrielle Inhofe |Mitch Wein |Deb Zawisza |Robin LoGiudice
As financial crime tactics become increasingly sophisticated, financial institutions (FIs) are gradually turning to artificial intelligence (AI) for solutions to detect potentially fraudulent activities and transactions. Integrating AI can support higher predictive accuracy, but AI models are often opaque—“black boxes” lacking transparency into how the models arrive at their fraud risk predictions. This lack of interpretability is particularly concerning for fraud detection use cases.
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2 months ago | 
datos-insights.com | Jane Ginn |Mitch Wein |Deb Zawisza |Robin LoGiudice
The financial services industry faces significant uncertainty following the announcement on February 3, 2025, of an immediate stop work order affecting all Consumer Financial Protection Bureau (CFPB) regulatory and enforcement activities. This development has particular implications for the implementation of Section 1033’s final rule on consumer data access rights, which was scheduled to begin taking effect for large institutions in April 2026.
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2 months ago | 
datos-insights.com | Mitch Wein |Deb Zawisza |Robin LoGiudice
I had the pleasure to chair the TINtech session in London on February 4 covering “Data Excellence: Driving Competitive Advantage in Specialty Insurance.” Our panel consisted of Bent Isachsen, Chief Operating Officer, Hamilton, and Ben Ormerod, CDO, Hampden Risk Partners. The session explored the findings of Datos’ data maturity study conducted in the UK insurance market, focusing on how organisations are leveraging data to drive competitive advantage.
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2 months ago | 
datos-insights.com | Gilles Ubaghs |Mitch Wein |Deb Zawisza |Robin LoGiudice
After decades of slow but steady progress, the pace of advancement in artificial intelligence (AI) technologies continues to astound everyone—from technologists themselves to the organizations, end users, and regulators who use and monitor these technologies. In early 2025, the AI landscape is seemingly undergoing yet another dramatic shock with the launch of China’s RI large language model (LLM) from DeepSeek.
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Jan 14, 2025 | 
datos-insights.com | Deb Zawisza |William Trout
The insurance industry is facing a high-stakes showdown. In one corner stands private equity, armed with billions in funding and an appetite for litigation returns. In the other, insurers are deploying artificial intelligence and predictive analytics in an increasingly sophisticated defense. When private equity (PE) firms enter insurance litigation, they bring Wall Street expectations—typically targeting 20%+ returns on their investments.
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Dec 9, 2024 | 
datos-insights.com | Jane Ginn |Douglas M. DePeppe |Deb Zawisza
The Consumer Financial Protection Bureau (CFPB), an independent agency of the Federal Reserve Board, claimed it was seeking to “jumpstart competition” with its October 22, 2024, final rule on consumer data access in accordance with a Dodd-Frank consumer data access provision. The Bureau’s strong advocacy on consumer rights and identity ownership convey its philosophical convictions and gives us some insight into the design patterns of the rule.
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Dec 9, 2024 | 
datos-insights.com | Deb Zawisza |Douglas M. DePeppe
As a former claims CIO and an insurance industry analyst, I’ve spent years watching insurers struggle to get customers to embrace digital claims tools. But according to J.D. Power’s latest U.S. Claims Digital Experience Study, that’s all changing – and fast. The numbers tell a compelling story: customer satisfaction with digital insurance claims has jumped 17 points from last year, reaching 871 on a 1,000-point scale. What’s driving this surge?
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Oct 17, 2024 | 
datos-insights.com | Julie Conroy |Deb Zawisza |Steven Kaye |Nancy Casbarro
As we look ahead to 2025, our industry is poised for transformative change, facing the confluence of continued global economic uncertainty, rapid technological advancements, and evolving customer expectations. Below are just a few of the top trends that Datos Insights believes will shape the landscape over the next one to two years. Our expert team of former practitioners continues to examine these trends (and more!) and is your best resource to help you navigate these turbulent times.
