Frost & Sullivan

Frost & Sullivan is a consulting company that offers services such as market research, analysis, growth strategy consulting, and corporate training in various industries. Based in Mountain View, California, it operates in more than 40 countries around the world.

International, Trade/B2B

English

Research Company/Group

Outlet metrics

Domain Authority

Ranking

Global

#371169

India

#84283

Business and Consumer Services/Marketing and Advertising

#247

Traffic sources

Monthly visitors

Articles

Optimizing the Balance of Virtual and Live Agents with Webex CX Solution

2 months ago | frost.com | Alpa Shah

For over a decade, the number of agents and average call handling times grew year over year. This is about to change. AI has evolved significantly over the past few years, making self-service voice and digital channels as good as or better than a live agent. According to Frost & Sullivan’s latest CX customer survey, almost half the respondents deployed conversational AI to some degree, while another 37% plan to invest in the solution over the next two years.
Proactive Security: Leveraging Threat Intelligence to Detect and Mitigate Data Leaks and Fraud

Feb 24, 2025 | frost.com | Martin Naydenov

The Growing Attack Surface: How Organizations Are Struggling to Keep Pace with Cyber ThreatsDigital transformation initiatives, such as cloud migration, remote work adoption, and IoT integration, have significantly expanded organizations’ attack surfaces. As IT complexity increases, many organizations struggle to scale security operations with their digital footprint beyond their firewall, creating blind spots that expose them to digital risks.
Making Sense of The DeepSeek Moment: A Leap towards Value Creation through AI Sovereignty and Public Sector Innovation

Feb 5, 2025 | frost.com | Saurabh Verma

What is the hype about Deepseek? DeepSeek, a Hangzhou-based Chinese AI company, was founded by a quantitative hedge fund company High-Flyer in 2023. The company focuses on AI research and has been building open-source large language models (LLMs) optimized for limited compute resources (combination of NVIDIA H800 and Huawei Ascend 910C chips).
AI-powered Workforce Management Solutions are the Future: Take the Quantum Leap with SuccessKPI

Jan 10, 2025 | frost.com | Ankita Singh

Artificial intelligence (AI)-powered workforce engagement management (WEM) has become a non-negotiable solution for contact centers to manage and improve employee experience (EX). Amid resource pressures, businesses need creative ways to keep existing employees engaged and happy.
Software-Defined Vehicles (SDVs): The Road Ahead for Asian OEMs

Nov 4, 2024 | frost.com | Thirumalai Narasimhan

Leading Asian automakers like BYD, Nio, Toyota, Honda, and Hyundai look to partnerships, platforms, and new business models to align with evolving software-driven automotive industry. The concept of software-defined vehicles (SDVs) has gained considerable traction in the automotive industry, fundamentally reshaping how vehicles are designed and developed.
IoT Solutions World Congress, 2024, Five Key Takeaways

Oct 18, 2024 | frost.com | Cecilia Pérez

With 10,972 attendees and over 377 exhibitors, the event was packed with innovation. It showcased how the industry is getting ready for a smarter, more connected, and automated future. The message was clear: disruptive tech like GenAI, cybersecurity, and 5G, along with new business models—think satellite partnerships, neutral network hosts, and open-source collaborations—will define the future of IoT and edge computing. This is where the next big breakthroughs are happening in the IoT landscape.
Scala AI City: A huge bet in the future of Artificial Intelligence in Brazil

Oct 14, 2024 | frost.com | Renato Pasquini

Scala Data Centers is taking a bold step into artificial intelligence (AI) with the announcement of Scala AI City, a massive data center campus planned for Rio Grande do Sul. This ambitious project, announced in September 2024 with the state government, aims to establish Brazil as one of the leaders in AI technology, leveraging the country’s abundant renewable energy resources.
Chinese OEMs' Expansion, Digital Sales Strategies, and Growing Electric Vehicles (EV) Adoption to Transform Select Caribbean and Central American Automotive Markets

Sep 18, 2024 | frost.com | Vishwas Shankar

Overall sales across 10 Caribbean and Central American automotive markets set to surpass 300,000 units by 2030, with battery electric vehicles (BEVs) doubling their share from current levels. The combination of Chinese OEMs’ expansion, digital sales strategies, and growing consumer interest in electric vehicles (EVs) suggests that the Caribbean and Central American automotive markets are on the brink of a major transformation between 2024 and 2030.
AWS Summit São Paulo 2024: AI and GenAI Take Center Stage

Sep 13, 2024 | frost.com | Renato Pasquini

The AWS Summit São Paulo 2024, held on August 15th at the Transamerica Expo Center, brought together 13,000 cloud enthusiasts and industry leaders to explore the latest innovations in cloud computing. A major highlight was the keynote address by Vasi Philomin, VP of Generative AI at AWS, and Cleber Morais, General Manager of AWS Brazil, which focused on the transformative power of artificial intelligence (AI) and generative AI (GenAI).
Embracing Data to Create Value for Cardiovascular Health Services Optimization

Aug 30, 2024 | frost.com | Daniel Ruppar

What’s Going On in the Market? Healthcare provider organizations have benefited from greater levels of digital maturity, including addressing improvements in processes, work experiences, and productivity enabled by digital/IT solutions. Providers continue to expand the unlocking of available enterprise data centric to patient care, applying analytics, AI/ML, and other data techniques to said data, creating visibility and insight never before possible.