Marketing Gazette

Marketing Gazette

Marketing Gazette is your go-to resource for the latest in marketing news, insights, features, and interviews. We focus on important industry topics, especially in the realm of digital strategy. This platform serves as a valuable, educational, and enjoyable guide for contemporary marketing, empowering you to succeed and shine in your career.

National, Trade/B2B
English
Online/Digital

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21
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Global

#4774780

United Kingdom

#370592

Business and Consumer Services/Marketing and Advertising

#1877

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  • 3 days ago | marketinggazette.co.uk | Duncan MacRae

    As Google continues rolling out AI Overviews across search results, understanding how to appear in these summaries has become a part of SEO and content strategy. Search marketing agency NORTH has conducted an in-depth analysis to uncover the common traits of content featured in AI Overviews. Here’s what they found. 1. ‘People Also Ask’ Content Frequently Feeds AI OverviewsGoogle often pulls from content that also appears in the ‘People Also Ask’ (PAA) box.

  • 6 days ago | marketinggazette.co.uk | Duncan MacRae

    The rise of Artificial Intelligence (AI) in customer engagement may hold the key to creating personalised experiences that genuinely reflect consumer needs and interests. With AI-powered sentiment analysis, businesses can better understand customer emotions, enabling them to craft interactions that resonate on a deeper level. By analysing emails, chat transcripts, and social media posts, empathetic AI can identify emotions such as frustration, satisfaction, or urgency.

  • 1 week ago | marketinggazette.co.uk | Duncan MacRae

    In 2025, Artificial Intelligence (AI) isn’t just considered as simply a tool for marketing. Instead, it’s the backbone of strategies that are designed to improve efficiency, engagement, and decision-making. The UK’s AI market is projected to reach £15 billion this year, and we are already seeing it spread to critical sectors including finance, healthcare, and transportation.

  • 1 week ago | marketinggazette.co.uk | Duncan MacRae

    Achieving great customer experiences is harder than ever – consumers have become not just more demanding, but more unwilling to suffer a poor buying or customer service experience. These expectations must carry through into contact centre operations – but reaching these levels is not as simple as it may seem. With this article, we’ll dig deeper and analyse just what needs to power back-end operations to drive the connected contact centre of the future.

  • 1 week ago | marketinggazette.co.uk | Duncan MacRae

    A few months ago, I had a task I’d been putting off – finding better HR software for our business. Instead of clicking through countless websites, I turned to ChatGPT. With one prompt, I got a shortlist of five companies, complete with pricing, features, and pros and cons. It saved me hours of research. This experience made me realise how much Generative AI (genAI) is reshaping how we find and evaluate brands. And I’m not alone.

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