Retail Info Systems News (RIS News)

RIS News is a media platform that focuses on the intersection of retail and technology. It provides insights and updates on how these two industries come together and influence each other.

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Petco CEO Steps Down

Mar 13, 2024 | risnews.com | Jamie Grill-Goodman

Ron Coughlin has stepped down as Petco's CEO, chairman, and a board member, the company said. Former president and COO of Best Buy, R. Michael (Mike) Mohan, will serve as Interim CEO. The Petco Health and Wellness Company board is conducting a search for a permanent CEO with the support of a global executive search firm. Coughlin will serve as an advisor to the board to support the transition.
Michaels Debuts In-Store Selling Pilot With Creators

Mar 13, 2024 | risnews.com | Jamie Grill-Goodman

Michaels continues to support handmade artists with a new pilot and campaign. The craft supplies retailer has launched its first brand campaign for MakerPlace by Michaels, its new online marketplace for handmade goods, classes and how-to’s, as well as an in-store selling pilot at Michaels Stores for MakerPlace sellers. “We launched MakerPlace by Michaels with the goal of becoming the best place for handmade sellers and their customers,” said Ashley Buchanan, CEO at Michaels.
EXCLUSIVE: Sam’s Club’s Senior Director of In-Club Products Discusses Three Game-Changing Improvements to Workforce Management Tech

Mar 13, 2024 | risnews.com | Maia Jenkins

Sam's Club is elevating the employee experience through a range of enhancements to its mobile apps and digital tools. In this conversation with RIS News, Ben Ellison, Sam’s Club senior director of in-club products, highlights the transformative impact of these technologies, specifically the MyClub, Own Your Inventory, and Fresh apps.
Walmart Extends Express Delivery Hours

Mar 11, 2024 | risnews.com | Jamie Grill-Goodman

If the March 10 switch to Daylight Savings Time left consumers feeling like they need an early coffee delivery — Walmart’s got it covered with the latest addition to its Express Delivery offering. Express On-Demand Early Morning Delivery now offers customers on-demand delivery starting at 6 a.m. Additionally, starting mid-March, Walmart will begin delivering live bait from more than 3,000 stores.
Tapestry Takes Data-Driven Approach to Customer Identification

Mar 11, 2024 | risnews.com | Maia Jenkins

Tapestry, home of brands Coach, Kate Spade, and Stuart Weitzman is refining and expanding its recognition strategies, with a focus on shopper identification and customer movement technology. Following a successful implementation across the Coach and Stuart Weitzman brands, Tapestry is now set to roll out the Bluecore customer identification platform in its Kate Spade New York banner.
ALDI Opening 800 New Stores by 2028

Mar 7, 2024 | risnews.com | Jamie Grill-Goodman

ALDI plans to add 800 stores nationwide by the end of 2028 through a combination of new openings and store conversions. “The timing of the move is fortuitous as consumers, still reeling from hefty inflation in food, are actively seeking cheaper grocery baskets,” says Neil Saunders, managing director of GlobalData. ALDI will invest more than $9 billion over the next five years on its national expansion, adding new locations across the country.
First Look: Frontgate Launches New Retail Store Concept

Mar 6, 2024 | risnews.com | Jamie Grill-Goodman

Home furnishing retailer Frontgate is launching its new retail experience, starting with a store Preston Royal Village in Dallas, TX. The 9,443-square-foot layout enables shoppers to browse by room through curved archways, to help transition departments and provide a more intimate, home-like shopping experience. But the store won’t be short on tech.
Etsy’s AI-Powered Gift Mode Sees Nearly 6 Million Visits in First 2 Weeks

Mar 5, 2024 | risnews.com | Jamie Grill-Goodman

Last month Etsy launched Gift Mode, an interactive hub for gifting that combines AI and human curation to help shoppers find the perfect present. CEO Josh Silverman shared during the retailer’s February earnings call that Gift Mode is off to a good start, with nearly 6 million visits in the first two weeks and positive sentiment from buyers and sellers in Etsy’s social channels.
How Retailers Like Sam’s Club, Home Depot Use Computer Vision in Stores

Mar 4, 2024 | risnews.com | Jamie Grill-Goodman

In pilot stores, after a member completes payment at a register or via Scan & Go, a combination of computer vision and digital technology deployed in the exit area of the club captures images of carts and verifies payment for all items within a member’s basket, with AI working in the background to continually speed up the process. The exit technology was built in-house by the company’s engineers, a company spokesperson tells RIS News, and took about a year to develop from conception to pilot.
Lowe’s To Give Frontline Associates $140 Million in Bonuses

Mar 3, 2024 | risnews.com | Maia Jenkins

Lowe’s staff are set to see a round of bonuses as the retailer continues to invest in its workforce. The home improvement retailer is planning to roll out $140 million in end-of-year bonuses to its frontline workers. This month, eligible assistant store managers and other front-line managers and supervisors will receive an end-of-year discretionary bonus of $5,000. Eligible full-time associates will receive $400, and eligible part-time associates will receive $200.