Total Retail

Total Retail is the essential resource for marketing, e-commerce, operations, and management professionals seeking up-to-date news and insights on the omnichannel retail sector. It features a quarterly print magazine, a daily e-newsletter called the Total Retail Report, a constantly updated website, and both online and in-person events. Whether you’re a physical store owner, an online retailer, a catalog business, a brand manufacturer, or a retail consultant, Total Retail provides the vital information you need to excel in your role.

National, Trade/B2B

English

Online/Digital

Outlet metrics

Domain Authority

Ranking

Global

#821364

United States

#470194

Business and Consumer Services/Marketing and Advertising

#1765

Traffic sources

Monthly visitors

Articles

Smart Tariff Navigation: 5 Customer-Focused Tips

5 days ago | mytotalretail.com | Joy Taylor

Retail is experiencing a spending surge as consumers shop ahead of the looming tariff enactment dates. While this provides a welcome sales boost, retailers need to prepare for potential spending slowdowns that will occur should prices simply get too high, particularly for specialty items consumers can do without. Here are five customer-focused strategies to navigate these challenging waters:Today's consumers value honesty.
Beyond to Acquire Kirkland’s IP for $5M

1 week ago | mytotalretail.com | Kristina Stidham

Beyond, the parent company of Bed Bath & Beyond and buybuy BABY, has struck a deal to acquire rights to the brand name of home decor and furnishings retailer Kirkland's, reports Yahoo Finance. As per the asset purchase agreement, pending senior lender approvals, Beyond will also buy some related assets. The plan is to license these trademarks back to Kirkland’s for use in its existing retail stores and e-commerce platforms.
Key Stats From the 2025 Best Digital Gift Card Programs Report

2 weeks ago | mytotalretail.com | Kristina Stidham

In this episode of Retail Right Now, Total Retail's Joe Keenan and Marie Albiges discuss the recently released 2025 Best Digital Gift Card Programs report, produced by NAPCO Research in conjunction with Blackhawk Network. This eighth annual report is the most comprehensive assessment of the digital gift card industry in the market.
Nike Restructures, Names New Brand President

2 weeks ago | mytotalretail.com | Marie Albiges

Nike announced a series of leadership changes and restructuring on Monday, including the retirement of its current president of consumer, product and brand. The company is restructuring its consumer, product and brand leadership into three separate areas: consumer and sport, marketing, and product creation. As a result, Heidi O'Neill, Nike's president of consumer, product and brand, is retiring after 26 years. She will stay on as an advisor until September.
Skechers to Be Taken Private in $9.42B Deal

2 weeks ago | mytotalretail.com | Kristina Stidham

Skechers has agreed to be taken private by 3G Capital for $9.42 billion in the footwear industry's biggest buyout to date, reports Reuters. The popular shoe brand is exiting public markets after 26 years as it grapples with the impact of steep U.S. tariffs. Investment firm 3G Capital has offered $63 per Skechers share in cash, the footwear brand said on Monday. The deal is expected to close in the third quarter of 2025.
Rite Aid Files for Bankruptcy - Again

2 weeks ago | mytotalretail.com | Joe Keenan

Total Retail's Take: According to a statement from Matt Schroeder, Rite Aid’s CEO, the pharmacy chain is seeing meaningful interest from a number of potential national and regional strategic acquirors, which could be the lifeline needed to keep it in business. While its struggles are seemingly more pronounced and dire, Rite Aid isn't the only pharmacy chain facing challenges.
Nikki Baird on Consumer Sentiment, Unified CX, and the Evolving Role of Stores

2 weeks ago | mytotalretail.com | Joe Keenan

In this exclusive interview, Total Retail speaks with Nikki Baird, vice president of strategy and product at Aptos, to explore the evolving retail landscape. Baird offers valuable insights into shifting consumer behavior, the growing importance of unified customer experiences, and the strategic role of technology — particularly artificial intelligence — in enhancing in-store engagement.
Saks Launches a Luxury Storefront on Amazon

3 weeks ago | mytotalretail.com | Joe Keenan

Saks Fifth Avenue has launched a multibrand luxury storefront on Amazon Fashion, according to a Tuesday press release. The new shopping section is called Luxury Stores at Amazon. It features a selection of merchandise curated by Saks Fifth Avenue, including women’s and men’s ready-to-wear, beauty, shoes, handbags, and accessories. The launch is accompanied by specially designed digital displays inspired by the windows of the Saks Fifth Avenue New York City flagship.
How AI Is Turning E-Commerce Loyalty Programs Into Dynamic Customer Ecosystems

3 weeks ago | mytotalretail.com | Chemi Katz

Shoppers today expect brands to know them, engage them, and offer value beyond transactions. Loyalty programs that once thrived on simple rewards are evolving into something much more powerful: dynamic customer ecosystems that foster deeper relationships, personalized experiences and long-term engagement. This transformation is being driven by rising consumer expectations. Shoppers now demand seamless, rewarding interactions with the brands they trust.
Temu Adds 'Import Charges' to Offset Tariffs

3 weeks ago | mytotalretail.com | Joe Keenan

Chinese e-tailer Temu has started adding “import charges” of about 145 percent in response to President Donald Trump’s tariffs. The fees, which began appearing over the weekend after price hikes went into effect on Friday, cost more than the individual products consumers are buying and can more than double the price of a typical order.