Adam Blair
Editor at Retail TouchPoints
Editor at Design:Retail
Writer, theater lover, progressive. Opinions all my own.
Articles
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6 days ago |
retailtouchpoints.com | Adam Blair
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6 days ago |
retailtouchpoints.com | Adam Blair
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6 days ago |
retailtouchpoints.com | Adam Blair
There's an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver, you've failed the customer. It's not about packages; it's about promises. Failed deliveries aren't just logistical errors; they're moments of broken trust. And in an industry as fiercely competitive as ours, trust is the currency that keeps customers coming back. For years, failed deliveries in India have been an unresolved problem.
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1 week ago |
retailtouchpoints.com | Adam Blair
has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day deliveries.
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1 week ago |
retailtouchpoints.com | Adam Blair
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