Retail TouchPoints

Retail TouchPoints (RTP) is a digital platform that caters to retail leaders, delivering information aimed at enhancing the customer journey across various channels. RTP offers numerous editorial options and resources to help retail businesses achieve lasting success. Emphasizing the need for creative thinking in today's media landscape, we offer effective ways to share industry knowledge and updates, including digital newsletters, video content, and audio podcasts.

National, Trade/B2B

English

Online/Digital

Outlet metrics

Domain Authority

Ranking

Global

#430922

United States

#186842

Business and Consumer Services/Marketing and Advertising

#841

Traffic sources

Monthly visitors

Articles

Ebay Debuts Agentic AI to Further Personalize Customer Experience

2 days ago | retailtouchpoints.com | Adam Blair
Mattress Warehouse Acquisition of Tempur Sealy-Owned Locations Puts Retailer Over the 500-Store Mark

2 days ago | retailtouchpoints.com | Adam Blair
Sustainability is Retailers' Golden Ticket Through Volatility

2 days ago | retailtouchpoints.com | Adam Blair

Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been the juncture when retailers deprioritized their sustainability commitments. Instead, we are seeing something very different. Sustainability = Business ResilienceWildfires, supercharged storms and extreme heat are upending conventional retailers' supply chains, leading to disruptions, delays and the loss of profitability.
Old Navy Signs Lease for New Flagship in NYC's Herald Square

5 days ago | retailtouchpoints.com | Nicole Silberstein
1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy

5 days ago | retailtouchpoints.com | Nicole Silberstein

1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company's new CEO, effective May 12. The leadership shift was announced as 1-800-Flowers reported a dramatic sales decline in fiscal Q3 (ended March 30, 2025), with revenue decreasing 12.6% from the prior year period to $331.5 million as consumer demand slackened.
Personalized Disruption: Grocery's Secret to Breaking Old Habits

5 days ago | retailtouchpoints.com | Adam Blair

There's no shortage of talk about technology that's going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there's the occasional exception - a technology that genuinely does redefine and transform a way of doing business. For this to be the case, a technology innovation must be combined with a changing business strategy.
Primark Aims to Extend Clothing's Lifecycle by Bringing Repair Workshops to the U.S.

6 days ago | retailtouchpoints.com | Adam Blair
Dick's Sporting Goods Leads $120 Million Investment in Youth Sports

6 days ago | retailtouchpoints.com | Adam Blair

Dick's Sporting Goods has led a $120 million investment round in Unrivaled Sports, which creates positive sports experiences for young athletes. The investment has bought Dick's a minority stake in the growing company, which has facilities across 30 states that have hosted a total of 600,000 young athletes and 2 million family members and fans.
Pinterest Enhances and Refines Visual Search Tools

6 days ago | retailtouchpoints.com | Adam Blair

Realizing that it's often difficult to find the right words to describe a look or a specific "vibe," Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for women's fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality to more categories and countries over time.
How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots

6 days ago | retailtouchpoints.com | Adam Blair

The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As luxury has scaled, it's lost that intimacy, shifting from serving that personal desire to simply moving what's available.