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6 days ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
The Raffles Singapore is hallowed ground for the hospitality industry. A pilgrimage to there should be on everyone’s bucket list, but with such a storied past this can create an almost impassable bar for guest expectations. Yet from our latest visit, exceeding expectations is nevertheless the outcome for every guest, and therein lies a world of instruction on how to operate an ultraluxury hotel.
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1 week ago | 
hospitalitynet.org | Larry Mogelonsky |Adam Mogelonsky
It’s easy to think wellness is just another bolt-on, like bath salts or green juice in the minibar. But the truth is, wellness isn’t just a trend. It’s a trillion-dollar shift in how people travel, spend, and stay. And if you are in hospitality, it’s your business to care. Not just in the fluffy “feel good” sense, but in a data-driven, revenue-boosting, loyalty-building kind of way.
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1 week ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
Executive summary: Coffee and tea service, specifically herbal tea, as an in-room wellness amenity represents an area where there’s a strong opportunity for hotels to improve their presentation. This guestroom feature is easily accessible for all hotel categories due to low per-unit costs and scalable due to minimal labor inputs, thus representing a great entry to the wellness market.
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2 weeks ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
For hotel brands near the top of the chain-scale, the requirement for creating meaningful experiences that embrace ‘sense of place’ becomes essential. In the constant pursuit of business growth, offering incredible and ‘peak’ experiences becomes essential for driving ADR and ancillary spend. This is what we call the ‘reason to visit’, inspiring word-of-mouth, boosting occupancy rating, and enhancing overall value in various ways.
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3 weeks ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
RevPAR is a critical statistic for hotels. It always has been, always will be. But it has some gaps. Namely, it doesn’t quite fit in the modern world of hotels that’s focused on growing ancillary spend as well as the relationship between ancillaries and brand equity or commanding above-market rates. Further, RevPAR give owners a good understanding of profitability insofar as the flowthrough efficiency to GOP. So, what’s the most valuable metric for quantifying a hotel’s growth beyond RevPAR?
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1 month ago | 
hotel-online.com | Maddy Blumberg |Adam Mogelonsky |Larry Mogelonsky
By Adam Mogelonsky and Larry MogelonskyWhile inflation, geopolitics and trade disputes represent possible headwinds against overall travel growth, the current demographic situations numerous other advanced economies amount to a prevailing tailwind that will propel growth in the luxury hotel category for the rest of the decade if not longer.
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1 month ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
Pause for a moment and take in the broader landscape of the hospitality industry. You’ll see that labor challenges, from shortages to rising wages, will remain ongoing issues. While the pandemic significantly reduced the hospitality workforce and dented the industry’s appeal for younger recruits, that’s only part of the picture.
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1 month ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
Sitting down for breakfast with Tammy Pahel, Vice President of Spa and Wellness Operations at the Carillon Miami Wellness Resort (hereafter abbreviated as “the Carillon”), offers nothing short of a world of insight in the vast and restorative power that comprehensive wellness programming can bring to a hotel.
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1 month ago | 
hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky
As one particular niche of wellness that’s gaining popularity, hoteliers should understand a bit about how non-invasive, wave or frequency technologies – “freq tech” for shorthand – work in order to effectively sell them to guests. Using a multisensorial blend of light waves, electricity, radio waves, soundwaves or vibrations to heal the body, these technologies represent a high-margin, low-labor path to grow wellness revenues for a spa or as an in-room amenity. Some devices are quite large and expensive while others are portable and can be delivered on demand, so hotel brands must decide how best to deploy various equipment based on budgets and spaces available.
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1 month ago | 
hotel-online.com | Adam Mogelonsky |Larry Mogelonsky
By Adam Mogelonsky, Larry MogelonskySantorini possesses one of the most irrefutably incredible landscapes in the world. From its soaring cliffs overlooking the calm, azure Aegean Sea to the white, red, and black sand beaches formed by eons of volcanic activity, Thera, the island’s official name in Greek, has become synonymous with the nation’s interpretation of hospitality.
