Aimee Chanthadavong

Sydney

Freelance Journalist at Freelance

Freelance journo & content writer with an insatiable appetite to eat, travel, and snap. The views expressed here are my own.

Articles

NSW workers compensation reform gets industry nod

4 days ago | clubmanagement.com.au | Aimee Chanthadavong

ClubsNSW, the Australian Hotels Association (AHA) NSW, Restaurant and Catering Australia, the Australian Childcare Alliance (NSW), and the Pharmacy Guild NSW have thrown their support behind the NSW government’s decision to reform the way the NSW workers compensation system handles psychological injury.
Forestville RSL awaits decision on $76m redevelopment

5 days ago | clubmanagement.com.au | Aimee Chanthadavong

Forestville RSL will find out at the end of the month whether its $76 million redevelopment plans will be approved by council, following the launch of a petition opposing the proposal. The plan outlines a two-stage development, starting with the construction of a new single-level clubhouse and 16 independent living units above it, replacing the club’s two existing bowling greens.
Victorian government delays carded play trial

5 days ago | clubmanagement.com.au | Aimee Chanthadavong

The Victorian government has delayed the trial of its mandatory pre-commitment system known as carded play, which was originally scheduled to begin mid-2025. In March, the government had announced a three-month trial would be carried out at approximately 40 venues before the system’s state-wide rollout by the end of the year.
Mounties Group unveils upgraded Halekulani Bowling Club

5 days ago | clubmanagement.com.au | Aimee Chanthadavong

Mounties Group has officially opened the redeveloped Halekulani Bowling Club on the NSW Central Coast, following a $3 million investment to deliver upgraded facilities for both competitive and social bowlers in the region. The project, which broke ground in February and wrapped up in May, included a state-of-the-art synthetic green, an all-weather cover, new sports-grade lighting for evening and year-round play, and a dedicated players’ lounge.
Record turnout at 2025 Clubs SA hospitality trade show

5 days ago | clubmanagement.com.au | Aimee Chanthadavong

Club professionals, suppliers, and industry leaders recently descended to the Morphettville Racecourse for the 2025 Clubs SA Hospitality Trade Show. Clubs SA CEO Peter Apostolopoulos described the one-day event on 20 May as a jam-packed day that brought together the very best of the clubs industry. “It was a true celebration of innovation, collaboration, and community. It was a powerful reminder of the vital role clubs play in the hospitality landscape across South Australia,” he said.
The Wests Group Australia invests in training to boost retention

5 days ago | clubmanagement.com.au | Aimee Chanthadavong

In a hospitality industry known for high turnover and constant change, The Wests Group Australia is boasting a significant increase in staff retention and creating clear pathways for employees to rise from entry-level roles into leadership. Their secret? A commitment to investing in people through tailored, accessible training—powered by a strategic partnership with Allara Global and Allara Learning.
MiClub expands with MiMembership

6 days ago | clubmanagement.com.au | Aimee Chanthadavong

MiClub presents MiMembership, an innovative hosted membership administration software package designed specifically for subscription-based clubs, organisations and interest groups. Founded in 2000, MiClub is well known nationally as Australia’s most trusted provider of golf management systems.
Cisco study finds AI will run 68% of customer service by 2028

1 week ago | techfinitive.com | Aimee Chanthadavong

Research from Cisco has predicted that agentic AI will handle over two-thirds of customer service and support interactions by 2028. Cisco’s global research report, “The race to an agentic future: How agentic AI will transform customer experience”, also found that more than half of interactions with agentic AI will occur within the next 12 months.
Clubs encouraged to step up domestic violence efforts

1 week ago | clubmanagement.com.au | Aimee Chanthadavong

Six months on from its launch, Clubs for Community United Against Violence is entering its next phase, rolling out a 12-month action plan designed extend the club industry’s response to domestic and family violence (DFV) across the country. Speaking at the launch gala on Tuesday evening, chair and ClubsNSW head of social impact Arely Carrion said the next phase would focus on further engagement opportunities with metropolitan and regional clubs.
Albany SLSC celebrates reopening

1 week ago | clubmanagement.com.au | Aimee Chanthadavong

The doors to the refreshed and expanded clubhouse of Albany Surf Life Saving Club (ASLSC) in Western Australia have been thrown open, following a $3.3 million renovation. ASLSC president Sarah Bowles (pictured above) said the redevelopment was a major milestone in the club’s long-term vision. “This new facility is an investment in the future of our club,” she said.