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2 weeks ago | 
hospitalitynet.org | Alan Young
Traditionally, luxury hospitality has been defined by private villas and opulent lobbies, lush, exotic locations, white-glove service, exclusive amenities, grand rooms with panoramic views and lavish finishes, plush bedding, and impossibly high thread-count sheets.
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3 weeks ago | 
htrends.com | Ivana Johnston |Alan Young
Why industry leaders are moving from the traditional marketing playbook in the new community era
Gone are the days of shouting into the void. We've entered the community era—a time when the most successful companies aren't just broadcasting messages but cultivating relationships that transcend transactions.
While traditional marketers chase impressions, market leaders create spaces where customers connect.
The Old Playbook vs.
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1 month ago | 
hospitalitynet.org | Simone Puorto |Alan Young
The hospitality industry produces vast amounts of data, yet many hotels struggle to translate it into actionable insights. At ITB Berlin, Infor's VP of Hospitality Strategy, Alan Young, unveiled the company's approach to solving this challenge through AI-driven revenue management and conversational analytics. Infor's new AI-powered data lake and analytics platform allows hotel staff at every level to interact with their data in real time.
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1 month ago | 
hotelnewsresource.com | Alan Young
Coast Victoria Hotel & Marina - Image Credit Coast Hotels Infor Sales and Catering and Infor HMS to Support Event Booking Processes and Back Office Operations Coast Hotels Limited, one of the largest hotel brands in Canada, has partnered with cloud company Infor to implement hospitality applications. The move aims to improve the guest experience and streamline operations.
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1 month ago | 
htrends.com | Ivana Johnston |Alan Young
How to build a strong and resilient brand that’s future-proof in a competitive market
In an era where artificial intelligence is rapidly redefining business landscapes, one fundamental truth remains unchanged: brand is everything.
Even the most advanced AI cannot fully replicate the depth of human emotion, trust, and connection that a strong brand cultivates.
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1 month ago | 
hotelnewsresource.com | Alan Young
Runaway Bay Motor Inn, the largest motel on the Gold Coast, is sold to the Mangu family after a competitive bidding process. The motel market is experiencing a shift. Properties are being viewed as versatile investment vehicles driven by high demand and limited supply.
The Runaway Bay Motor Inn, a prominent establishment on the Gold Coast, has been sold for the first time in 30 years after a fiercely competitive bidding process.
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1 month ago | 
hotelnewsresource.com | Alan Young
InterContinental Indianapolis Hotel - Image Credit IHG Hotels & Resorts InterContinental Indianapolis Hotel - Image Credit IHG Hotels & Resorts The InterContinental Indianapolis, housed in the historic Illinois Building, has opened its doors following a $120 million restoration. It is the city's first luxury hotel to debut in two decades.
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1 month ago | 
hotelnewsresource.com | Johannes Vocke |Alan Young
Boosting Operational Efficiency In Hotel Chains With Integrated Eprocurement Solutions - Image Credit Futurelog The hospitality procurement sector is undergoing a remarkable transformation, accelerated by technological advancements, heightened sustainability demands, and the pressing imperative for operational efficiency.
In 2025, procurement leaders must not only adapt but also innovate to maintain a competitive edge.
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1 month ago | 
hotelnewsresource.com | Alan Young |Jeremy Razook
How to Forecast Low Season Demand (+ 3 Tips to Protect Your Revenue) - Image Credit Lighthouse Peak season vs. low season, two starkly different realities for hoteliers. In summer, your rooms with terraces and sunny ocean views are sold out almost instantly, the town buzzes with tourists, and bands on their world tour are sound-checking at the stadium down the street.
Fast forward to January: drizzle clouds the horizon, guests are scarce, and your profitability is on its knees.
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1 month ago | 
hotelnewsresource.com | Alan Young |Jeremy Razook
Valentine's Day Boosts Hotel & Travel Industry Performance Week Ending 15 February 2025 - Image Credit Unsplash On a global scale, excluding the U.S., demand dropped by 3.5% due to the change in the Chinese New Year.
Valentine's Day falling on a Friday and the Presidents' Day weekend led to a spike in hotel industry performance, with a 3.4% increase in Revenue per Available Room (RevPAR) and a 2.2% increase in the Average Daily Rate (ADR).
