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Alicia Disantis

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Articles

  • Oct 2, 2024 | cuinsight.com | Alicia Disantis

    Brand awareness is on everyone’s mind right now. Over the past five years, many credit unions have changed their name, updated their logo and messaging, or expanded their field of membership. And many are finding it challenging to reach the level of brand awareness that they’d hoped for. The tried-and-true methods of increasing brand awareness have evolved due to huge shifts in consumer behavior post-pandemic.

  • Mar 22, 2024 | cuinsight.com | Kristen Jason |Katie Stone |Alicia Disantis

    Where do you start if you want to achieve automated excellence? The answer depends on the company priorities, and it doesn’t happen overnight. That’s where people like Jared Dryer, VP of Consumer Lending and Centralized Deposits at Westerra Credit Union, come in.

  • Mar 22, 2024 | cuinsight.com | Kristen Jason |Katie Stone |Alicia Disantis

    America’s Credit Unions President/CEO Jim Nussle wrote to the House Appropriations Subcommittee on Financial Services and General Government and the Senate Finance Committee ahead of its hearings on the president’s fiscal year 2025 budget proposal. In the letter to the Senate Finance Committee, Nussle reiterated the importance of the credit union federal tax exemption.

  • Mar 22, 2024 | cuinsight.com | Kristen Jason |Katie Stone |Alicia Disantis

    The usage of instant payments has been accelerating. Financial Institutions (FIs) are increasingly focused on implementing the RTP® network and the FedNow® Service, which promises to enhance the speed and convenience of transactions for both consumers and businesses. The emergence of the FedNow Service has raised questions about its integration into the existing financial ecosystem, which already includes established players like the RTP network.

  • Mar 22, 2024 | cuinsight.com | Katie Stone |Alicia Disantis |Lauren Culp

    In the financial services space, bigger is often perceived as better. Bigger can mean more resources and branches, more economies of scale and financial stability, and more products and digital tools—critical in an era when 78% of American adults say they prefer to bank via mobile app or website vs. in branch. And research from Filene shows that small credit unions often suffer from a perception problem, being seen as financially vulnerable, poorly run, resource constrained, and understaffed.

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