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Nov 26, 2024 | 
cuinsight.com | Angela Prestil |Linda Lafortune |Meridith Elliott Powell
The holiday season can be a time of joy, connecting with friends, family, and colleagues in a relaxed atmosphere. It can also be a time of feeling like you’re about to snap at the next person who says, “See you next year!” before you wrap up your year-end responsibilities. For many people the entire holiday season brings more challenges than happiness.
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Nov 19, 2024 | 
cuinsight.com | Linda Lafortune |Meridith Elliott Powell |Angela Prestil |Carol Schillios
My brother had a cerebral hemorrhage when he was 19 years old. He survived and had a very lengthy recovery process. I remember talking with him and a friend of his a few months into his recovery and his friend said something to the effect of, “it’s not fair this happened to you.” Without missing a beat my brother said (in a humorous way), “Would it have been fairer if it had happened to someone else?”I almost spit my water out with a laugh.
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Nov 13, 2024 | 
cuinsight.com | John Spence |Meridith Elliott Powell |Angela Prestil |Carol Schillios
Many organizations feel pressure to outshine competitors in every area. The instinct is understandable but misguided. Trying to excel on all fronts spreads resources thin and often fails to deliver results. Instead, an effective strategy is to reach parity on most products and services and then focus on just a few key areas where you can excel. Domino’s Pizza offers a clear illustration of this approach. A few years ago, Domino’s was known for its underwhelming pizza quality.
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Nov 12, 2024 | 
cuinsight.com | Meridith Elliott Powell |Angela Prestil |Carol Schillios |Mike Reuter
5 strategies to build a team that is powerfully resilient and competitively strong Don’t you just love all of this change and uncertainty? Coming to work every single day and you have no idea what is coming at you. Just think about the world we live in today—constant disruption—geopolitical tensions, rising inflation, and oh yes let’s not forget the divisiveness and social discourse. Then there is the world of credit unions—you have to deal with regulations, advancements in technology, and...
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Nov 8, 2024 | 
cuinsight.com | Angela Prestil |CU Difference
Back in 2020 at the height of the pandemic, John Krasinski (Yes, the Jack Reacher and The Office guy.) began an online series called Some Good News, focused on providing a brief respite from the ongoing stories of bad news surrounding us at that time. Watching my social feeds right now makes me wish for some good, old-fashioned happy stories.
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Aug 15, 2024 | 
cuinsight.com | Angela Prestil |CU Difference
Dear PFI (Primary Financial Institution),We’ve known each other intimately for 40 years. I’m pretty sure that only my doctor has more information about me than you do. You know my social, my birth date, how much money I have, my credit score, and all my former addresses. Plus, so much more. I’ve had a mortgage with you since 1989. I’ve bought and sold 6 houses in that time, and you’ve always held my mortgage. Yet when I sold my house to move out of state, you didn’t call. You didn’t write.
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Jul 23, 2024 | 
cuinsight.com | Angela Prestil |Carol Schillios |Mike Reuter
The cost of data breaches is skyrocketing, and cyber threats are evolving faster than ever. Managed Detection and Response (MDR) can be a lifeline for credit unions in this challenging landscape. Check out this free resource to learn where to start:Buy or build? Discover the pros and cons of each approach to cybersecurity. Key questions to ask providers: Get the intel you need to make a confident decision. Post-implementation checklist: Ensure you get the most out of your MDR investment.
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Jul 19, 2024 | 
cuinsight.com | Angela Prestil |CU Difference
A quick review of any trade publication or online news portal will show multiple articles regarding leveraging the benefits of AI —Artificial Intelligence. While I’ll admit all those college papers I wrote would have been much easier to create using ChatGPT and a laptop instead of my old Smith Corona and hours of research in the library, I have to wonder how our teams feel about the future of member service with AI promising to revolutionize every interaction. Change is intimidating.
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Jun 20, 2024 | 
cuinsight.com | Angela Prestil |CU Difference
I was talking with a friend the other day who is going through a very stressful time. Her company is in the middle of a merger–as so many companies in our industry are these days–and she’s in the process of interviewing to keep her own job. Yes, you read that correctly. It’s a job she’s held for several years, but she can’t be seen as “entitled” to keep it. With two kids and a mortgage, it’s not a stretch to say that having a solid job is critical.
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May 17, 2024 | 
cuinsight.com | Angela Prestil |CU Difference
CU Pride was formed in February 2020 as the first LGBTQ+ association for credit unions. The tenants of the organization are powerful:Promote the visibility and voice of LGBTQ+ individuals in the credit union industry. Provide a safe but brave place for communion and discussion. Encourage action by allies and social change agents. Foster inclusivity and consciousness through programs, education, and networking.
