AMANDA BREEN

6 days ago | share.google | Erin Davis |Sherin Shibu |Eve Gumpel |AMANDA BREEN

AI is omnipresent in 2025 in all areas of the business sphere, including customer service. And for good reason. Used right, AI can provide invaluable insights into your customers' behaviors and preferences, boost the efficiency of your customer service team and increase overall satisfaction. Between dynamic personalization, streamlined purchase processes and predictive customer support, many small businesses are leveraging AI to level the playing field and provide enterprise-grade customer service.

3 weeks ago | share.google | Ben Angel |AMANDA BREEN |Eve Gumpel |Sherin Shibu

Most entrepreneurs are still using AI like a digital intern — rewriting emails, polishing posts and hoping for a little lift. But what if you flipped the script? What if AI didn't just help you run your business — what if it became the business? Imagine a solo operation where content is created, leads are generated, and sales are made — all while you sleep. No team. No burnout. Just smart systems working around the clock.

3 weeks ago | share.google | AMANDA BREEN |Sherin Shibu |Julie Thomas |Eve Gumpel

McKinsey consultants are using the firm's proprietary AI platform to take over tasks that have traditionally been handled by junior employees. Kate Smaje, McKinsey's global leader of technology and AI, told Bloomberg on Monday that McKinsey employees are increasingly tapping into Lilli, the internal AI platform the firm launched in 2023. While employees are permitted to use ChatGPT internally, Lilli is the only platform that allows them to input confidential client data safely.

2 months ago | puertoricobusinesstribune.com | AMANDA BREEN |Eve Gumpel |Solomon Thimothy |Sherin Shibu

Asian entrepreneurs have come far. A professor of entrepreneurship at the Imperial College Business School, Mike Wright, wrote in 2018 that the future of international markets will likely be shaped, "in no small part," by Asia's major family-owned businesses.

Jan 17, 2025 | businessandamerica.com | AMANDA BREEN

This Side Hustle Spotlight Q&A features Gia Mezz, 28, who is based in Los Angeles. Mezz taught herself graphic design and started fashion brand LEAU as a side hustle. Now a full-fledged business, LEAU boasts nearly $10 million in lifetime sales. Responses have been edited for length and clarity. Image Credit: Courtesy of LEAUWhat was your day job or primary occupation when you started your side hustle?